Venue Manager

Are you a hands-on publican eager to lead a thriving, community-focused pub?

We’re seeking a Venue Manager to lead the Criterion Hotel in Warwick. This is your opportunity to drive success, lead a passionate team, and make a real impact in a well-established venue at the heart of a thriving regional town.

Located in the heart of the Southern Downs, Warwick is famous for its warm country hospitality and calendar of lively events, including the Warwick Rodeo and Gold Cup Campdraft, the Jumpers and Jazz Festival, and a range of local celebrations that bring the community together. It’s the perfect place to combine a rewarding leadership role with a true taste of regional Queensland life.

About Us:

The Criterion Hotel is a cherished destination for both locals and visitors. Known for its rich history, charming ambiance, and exceptional service, we take pride in creating memorable experiences for all our guests.

Key Responsibilities:

• Oversee daily operations across all departments, ensuring a seamless guest experience.
• Lead, motivate, and develop a high-performing team.
• Drive revenue growth through innovative strategies, creating unique events and exceptional customer service.
• Manage budgets and financial reporting, ensuring cost controls are in place.
• Ensure compliance with all regulatory and health & safety requirements.
• Foster relationships with the local community and enhance the hotel's reputation.

What We're Looking For:

• Proven experience as a Hotel Manager or in a senior leadership role within the hospitality industry.
• Strong financial acumen and experience in budgeting and forecasting.
• Excellent communication and interpersonal skills.
• Ability to lead by example and inspire your team to deliver excellence.
• A proactive, hands-on approach with a passion for hospitality.
• Current QLD Qualifications (or willing to obtain): RMLV, Approved Manager, Gaming License & Nominee, QLD RSA, QLD RSG.

Apply now!