Medical Secretary

Queensland Cardiovascular Group (QCG) is seeking an experienced Medical Secretary to join our high-performing team, supporting our Cardiologists at our Chermside clinic. This is a full-time opportunity and is suitable for a candidate who enjoys variety, teamwork and delivering exceptional patient experience.

If you thrive in a fast-paced clinical environment, enjoy building relationships, and take pride in keeping things running smoothly — this could be the perfect next step in your career.

About Us:

Queensland Cardiovascular Group (QCG) enriches our patients’ lives by improving their heart health. Established over 30 years ago, QCG is a leader in cardiovascular care, supporting 24 specialist Cardiologists across seven locations — five across Greater Brisbane and two on the Sunshine Coast.

Our values are at the heart of everything we do:

• WE care about our patients, families, referrers, staff, doctors and shareholders

• WE lead the way in cardiovascular care through excellence in clinical standards and service

• WE trust each other, acting with integrity and fostering a safe, fulfilling workplace

• WE create success through collaboration and continuous improvement

About the Role

As a Medical Secretary at QCG, you’ll play a vital role in ensuring the smooth and efficient operation of our clinics.   You’ll be the first point of contact for patients, delivering a warm, professional and patient-focused experience and will be responsible for the following tasks:

• Manage and organize the specialist Cardiologist's diary, ensuring optimal allocation of appointments and resources.

• Efficiently schedule and coordinate medical appointments, tests, and procedures with precision.

• Handle incoming calls from patients, medical professionals and internal departments professionally.

• Welcome and arrive patients with a warm, patient-centric approach.

• Accurately process patient invoicing for medical appointments, tests, and procedures.

• Maintain accurate records and data entry of confidential patient information.

• Efficiently manage and access medical records while ensuring confidentiality and data security.

• Facilitate effective communication between patients, cardiologists, and other medical professionals.

Key Requirements:

• Proven experience as a Medical Secretary, or in a similar role in a healthcare setting.

• Exceptional communication, and interpersonal skills, with a strong patient focused approach.

• Highly collaborative team player with a positive, can-do attitude, and a proactive approach to overcoming challenges

• Excellent organisational and time management skills, with strong attention to detail and the ability to multitask effectively in a fast-paced environment.

• Proficiency in medical terminology and healthcare procedures, including Medicare, and health funds.

• Proficiency in standard office software, such as Microsoft Office Suite.

Highly Regarded:

• Experience in cardiology and a hospital environment would be a significant advantage.

What We Offer:

• Enjoy a great work-life balance – Monday to Friday clinic hours, with no on-call or weekend work.

• Permanent, long-term opportunity – Join a team that values stability and career growth.

• Competitive salary package – Be rewarded for your expertise and dedication.

• Grow your skills with industry leaders – Access ongoing professional development, including dedicated L&D benefits and direct leadership support.

• Once trained, you can enjoy responsibility to two primary testing cardiologist’s clinics

• Work with a passionate and supportive team – Join a dynamic, collaborative environment surrounded by like-minded professionals.

How to Apply:

Interested candidates are invited to submit their resume and cover letter.  Please include a brief statement outlining your relevant experience and why you are interested in joining the Queensland Cardiovascular Group.

Note: Only shortlisted candidates will be contacted for interviews. We thank all applicants for their interest in joining QCG.

Queensland Cardiovascular Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.