Transportation Specialist, Transportation Operations Management (TOM)

Description

Are you ready to solve transportation mysteries, and help Amazon deliver world class service to our customers?

The AU Transportation Operations team is seeking for Transportation Specialists to join the team in Kemps Creek, NSW.

As a Transportation Specialist, you will be a vital member of Amazon Transportation Services. You will oversee team members performing trailer moves, coordinate yard activities (such as check in, traffic flow, internal communications with dock teams, etc.), conduct yard audits, conduct yard inductions, oversee driver inductions as assigned in accordance with business need to support Amazon’s transportation network wherever applicable.

Please note that this role will be require flexibility to work different shifts both days and nights.

Key job responsibilities

Creating, sending an End of Shift report on a daily basis with all the load details that arrived and departed from the site which will also include the delay arrival reasons when carrier arrives late including any action items for the delays. Communicating with OB (Outbound) dock team and NOC (Network Operations Center) to give reasons for delays when the drivers arrive late and depart late. Coordinating with multiple carriers and their contacts for any site related escalations on carrier pickups and delivery issues including informing them of any weather related disruptions to yard activities. Establishing and communicating daily load plan development/changes (load requirements on daily basis) to NOC, internal stakeholder and external stakeholders. Daily monitoring with FC (Fulfillment Centre) operations departments, transportation peers and carriers to ensure all trailers arrive and depart on time. Consolidating data from multiple data sources to generate daily, weekly, monthly reports to support business needs (uncover data integrity issues) and identify any patterns which could be proactively mitigated. Engaging carrier drivers and delivery drivers in the yard as needed to maintain yard organization, yard safety and minimize delays. Using internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly and quarterly basis such as SSP (Sortation Platform), FMC (Freight Management Console), YMS (Yard Management System), etc.

In Addition To The Above You Will Also

Adhere to company rules and regulations and make safety a priority at all times. Perform various functions within the yard, support site operations teams, internal transportation field teams, and external carriers, as needed, to ensure all trailers arrive and depart on time with zero defects and to maintain a fluid trailer pool. Comply with company policies, procedures, and local regulations (size, weight, route designations, parking, trailer designations, violation and incident reporting requirements, break periods, etc.). Work at locations within node on a need by basis to support the business, 38 hours/week and overtime as required. Stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, with or without reasonable accommodation.

Basic Qualifications

High school diploma, or equivalent Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach 1+ years of Microsoft Office (Word, Excel, and Outlook) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Experience working in warehouse, logistics, transportation, distribution centre or equivalent

Preferred Qualifications

Familiarity with yard management systems, freight management tools, or similar operational software Experience coordinating with multiple external partners or stakeholders Knowledge of load quality standards or freight safety compliance Experience analyzing operational data and generating performance reports

Acknowledgement Of Country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Commercial Services Pty Ltd

Job ID: A10474785