Support Services Officer (Administration)

Location: Mount Isa, QLD

Salary: $64 411 + Super + Salary Packaging

Position Type: Permanent Full-time

Come for the life experience, stay for the lifestyle

Are you an organised and customer-focused administrator who enjoys variety and making a real difference? Join North & West Remote Health as a Support Services Officer (Administration) and play an essential role in keeping our services running smoothly. Based in Mount Isa, you'll support our staff, clients and programs through high-quality administration while contributing to improved health outcomes for rural and remote communities.

Benefits

• $64, 411 + Super + Salary Packaging;
• Salary sacrificing options up to $15,900 to help maximise your take home pay;
• 5 weeks annual leave plus leave loading of 17.5%;
• Annual Flight Home upon 12 months of service;
• Paid Parental Leave (8 weeks) and Paid Partner Leave (3 weeks);
• EAP for you and your family;
• Have your birthday off on us!
• Recognition of Service ($500 after 2 years of service!)

About the Role

• Provide high-quality administrative support to ensure the smooth day-to-day operation of services.
• Deliver professional frontline customer service and assist clients, staff and stakeholders.
• Coordinate appointments, travel, fleet, building maintenance and other operational activities.
• Maintain accurate records, databases and documentation while supporting reporting requirements.
• Contribute to a collaborative team environment focused on delivering exceptional community services.

Skills and Experience

• Experience in an administrative, customer service or office support role.
• Excellent organisational skills with the ability to manage multiple priorities and meet deadlines.
• Strong communication and interpersonal skills with a professional and friendly approach.
• High level of computer literacy, including experience with Microsoft Office and administrative systems.
• A proactive, adaptable and team-oriented mindset with strong attention to detail.

About the company

North and West Remote Health (NWRH) is a leading not-for-profit healthcare provider delivering allied health, mental health, aged care and community services across more than 50 rural, regional and remote Queensland communities. Since 1993, we've been helping people live healthier lives.

How to Apply

Think you're a good fit? We'd love to hear from you. Click 'Apply' to join NWRH today.

For a confidential discussion about the role, contact Human Resources at hr@nwrh.com.au.

Please Note

NWRH is committed to child safety. All roles require pre-employment screening, including referee checks, a current Blue Card, Australian Federal Police check, and NDIS Worker Screening Check prior to commencement