On-road Motor Assessor (Metro Melbourne)

About Youi

Since Youi emerged in 2008, we have built a strong challenger brand backed by awesome customer service. We are there for our customers in their time of need, tailoring products to individuals and challenging the insurance industry to do better for the customer. Not only is our brand recognisable, but our service is genuine, and we have the customer satisfaction accolades to prove it. With over 1,800 employees, we have ambitious goals to keep growing and continue delivering awesome insurance solutions across new products and distribution channels. 

About the role

As an on-road Motor Assessor for Youi, you will manage motor claims with expert execution. You must be one of the new breeds, understanding technology and the devices and apps that deliver it. You will develop strong relationships with our repairer network, whilst delivering industry leading claims experiences to our clients in their time of need.

Your duties will include (but are not limited to):

• Complete vehicle damage assessments
• Oversee the quality of the entire claims process
• Ensure compliance with legislation
• Detect and reduce fraud
• Achieve fast turnaround times and control costs
• Be the face of our business and always provide awesome service

About you

The successful candidate will ideally have:

• A trade qualification in Panel Beating and/or Spray Painting is essential
• Current driver’s license is essential
• Estimating experience would be highly regarded
• Experience in watercraft assessing will be an advantage
• A passion and ability to build strong relationships
• High attention to detail
• Embraces and promotes change in a fast-paced environment, responsibilities can change in accordance with business growth and development

What Youi can offer you

• A fully maintained company car + fuel card + mobile business tools
• Option to work a 9-day fortnight with every second Friday off
• Bonus structure in place that is payable every 6 months
• A culture of high performance and autonomy in a supporting and fun, team environment
• Continuous Industry leading training, development, and career progression opportunities
• Award winning health and well-being programs
• Hybrid work environment with team social events
• Flexible working arrangements available
• 21 days of annual leave plus an extra day for your Birthday

We would love the opportunity to get to know you better, but we know it works both ways. Get to know a little more about us at youi.com.au and click "APPLY NOW" to take that next step.