Revenue and Receivables Officer

Transform lives, every single day

Do you want a career that means more? At Anglicare Sydney, we bring the strength, support and strategy to make it happen. We're a respected not-for-profit that has been serving those in need for more than 170 years.

Every year, we help thousands of people through aged care, community services and mission programs. Join Anglicare's Finance Operations team and play a key role in ensuring accurate revenue processing, outstanding customer service and strong financial controls that support our aged care and community services.

Be welcomed into a compassionate, respectful and purpose-driven team where we don't just talk about values-we live them.

Your Opportunity

As our Revenue and Receivables Officer, you will support the delivery of accurate, timely and compliant end-to-end revenue and receivables processes. Working closely with residents, clients, families, operational leaders and internal stakeholders, you'll help manage client accounts, process payments and fees, support debtor management activities and contribute to a positive customer experience.

This is an excellent opportunity for an accounts receivable professional who enjoys working in a collaborative environment where attention to detail, customer focus and teamwork are highly valued.

With integrity and resilience, you will:

• Manage client and resident account administration, including account setups, fee adjustments, transfers and departures.
• Process receipting, fee generation and account transactions accurately and within required timeframes.
• Monitor accounts, investigate discrepancies and assist with resolving outstanding account issues.
• Support debtor follow-up activities and contribute to the reduction of aged debt in line with Anglicare policies.
• Assist with month-end and year-end processing, reconciliations and reporting while maintaining compliance with legislative and organisational requirements.
• Deliver responsive, high-quality service to residents, clients, families and internal stakeholders.

What you'll bring

You are a customer-focused finance professional who prides yourself on accuracy, organisation and delivering outstanding service. You enjoy building positive relationships, solving problems and working collaboratively to achieve team goals.

You also share our values of Integrity, Justice, Compassion and Excellence and demonstrate them in the way you work every day.

You will also need:

• Previous experience in accounts receivable, invoicing, billing, client account management or a similar finance-related role.
• A minimum of 2 years' relevant experience.
• Intermediate Excel skills and confidence working with financial systems.
• Strong attention to detail and accuracy when processing financial transactions and reconciliations.
• Sound understanding of accounts receivable processes and debtor management.
• Excellent communication skills with the ability to engage professionally with residents, clients, families and internal stakeholders.

Ideally, you will also have:

• Experience working in aged care, health, community services or a large, complex organisation.
• Experience interpreting and applying policies, procedures and compliance requirements.
• Strong problem-solving skills and the ability to investigate and resolve account discrepancies.
• A collaborative approach and willingness to support colleagues during busy periods.

Why Anglicare?

For 170 years Anglicare has been serving those in need - providing care to older people and services to the vulnerable. Today we employ 6,000 staff and are blessed to serve alongside 1,500 volunteers. We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

At Anglicare, you'll get the security, stability and opportunities that come with a strong, well-established organisation that's ready for the future. You'll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

On top of that, here are just some of the tangible benefits you will enjoy in a career with us:

• Flexible work options to get the most out of work and life
• Increase your take-home pay with salary packaging
• Ongoing professional development and leadership training to advance your career
• Exclusive discounts to over 400 retailers
• Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family

Are you ready for a career that means more?

To apply for this role, please click the 'Apply Now' button. All applicants will receive a response.

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.