Distribution Centre (DC) Manager

Lead the full Distribution Centre operation for our purpose-led, B Corp certified fashion businessDrive performance across Wholesale, Retail and eCommerce distributionBuild and develop a collaborative, capable and high-performing DC teamShape operational improvement, inventory accuracy, safety and exceptional customer experienceFull-time, Monday to Friday, on site in Reservoir, MelbourneAbout The RoleWe’re looking for an experienced, people-focused Distribution Centre Manager to lead the end-to-end performance of our Distribution Centre. You’ll oversee the safe, accurate and efficient movement of inventory across eCommerce, Wholesale and Retail, bringing together people, process, systems and data to deliver exceptional service and strong commercial outcomes.
Your responsibilities will include:Leading day-to-day operations across receiving, storage, replenishment, picking, packing and dispatchDriving fulfilment accuracy, DIFOT, productivity, capacity and service performance across all channelsLeading, coaching and developing an engaged, accountable and high-performing DC teamMaintaining inventory integrity through strong receipting, putaway, cycle count and stocktake controlsOptimising stock flow, warehouse layout, systems, labour and resources to meet seasonal demandManaging freight, suppliers, operating costs and relevant budgetsChampioning workplace safety, compliance, housekeeping and proactive risk managementUsing operational data, innovative, solution based thinking and continuous improvement methods to improve customer experience, cost and sustainability outcomesThis is a full-time, Monday to Friday, on-site leadership role based in our Reservoir Distribution Centre.
What We’ll Love About YouYou are a commercially minded and hands-on operational leader who creates clarity, builds team capability and enjoys making complex, fast-moving operations work better.At least five years’ experience leading a Distribution Centre, warehouse or fulfilment operation in a retail, wholesale, eCommerce or multi-channel environment (eCommerce highly regarded)Demonstrated success leading, developing and engaging operational teamsStrong knowledge of inventory management, distribution, fulfilment and freight operationsExperience driving change, implementing systems and embedding improved ways of workingConfidence managing budgets, suppliers and external service providersStrong data and systems capability, including Excel, WMS, inventory and fulfilment platformsA solutions-focused approach with strong planning, prioritisation and stakeholder management skillsA genuine commitment to customer experience, safety, teamwork and continuous improvementIn Return, We OfferSalary and benefits aligned to your experienceSupportive, collaborative and people-first cultureOpportunity to participate in the ELK Incentive Plan, which shares 20% of annual net profit across the permanent teamUp to 60% employee discount on ELK products and a 50% discount for nominated family and friends after six monthsGenuine commitment to work-life balance, connection and wellbeingOpportunity to lead a business-critical function and contribute to a certified B Corp and 1% for the Planet business committed to sustainabilityHow to ApplyIf this sounds like you, apply with your résumé and a short cover letter outlining the leadership and operational impact you would bring to ELK, or contact jobs@elkthelabel.com for a copy of the Position Description or to find out more.