Platform Engineer

Company DescriptionShowtime Consulting is a leading provider of Shielded Cloud and Digital Solutions across Australia and New Zealand. We specialise in delivering secure, enterprise‑scale technology outcomes within highly regulated environments, supporting government and national security programs.
We partner with clients delivering mission‑critical capabilities that require disciplined delivery, strong stakeholder engagement, and high‑quality outcomes across cyber security and cloud‑enabled environments
The RoleWe are seeking an experienced Elastic Platform Engineer (Resident Engineer) to support the operation, sustainment, and continuous improvement of a complex Elastic (ELK) observability and search platform within a secure government program.
In this role, you will manage a customer‑directed backlog end to end - keeping the platform healthy, secure, and continuously improving - while working across business and technical teams in a fast‑paced, ITIL‑governed delivery environment.
This is a hands‑on, delivery‑focused engineering role suited to someone who is highly organised, detail‑oriented, and comfortable operating with precision inside strict government standard operating procedures.
Key ResponsibilitiesManage the customer‑directed backlog across ITIL incident, problem, request, and change managementPerform Elastic Stack platform lifecycle activities - version upgrades, security patching, health checks, and remediation across ECE (Elastic Cloud Enterprise) environmentBuild and maintain Logstash pipelines and onboard new data sources to agreed standardsDesign, build, and maintain Kibana dashboards, visualisations, and alerting for mission‑critical systemsAutomate operational and configuration tasks using Ansible and Linux scriptingProduce operational and executive reporting, converting high‑volume logs and telemetry into clear, actionable insightsIntegrate data across enterprise sources (e.g. JDBC/SAP HANA, SAML, SNMP, Nginx, Dynatrace)Contribute to security, risk, and governance documentation, ensuring audit‑ready outputsBridge across multiple delivery, customer, and vendor teams to drive resolution and alignmentMaintain accurate documentation and support effective knowledge transfer and long‑term system sustainment
What You’ll NeedExperience in platform, systems, or observability engineering within complex environmentsHands‑on experience with the Elastic Stack (Elasticsearch, Kibana, Logstash, Beats/Elastic Agent); ECE experience highly regardedStrong Linux administration (Red Hat Enterprise Linux preferred) and automation using Ansible and scriptingExperience with ITIL service management — incident, problem, request, and changeExperience with data integration and pipeline developmentStrong analytical and problem‑solving skills, including turning high‑volume logs into operational and executive reportingExcellent communication skills across both technical and non‑technical stakeholdersAbility to operate with precision within strict government SOPs and manage competing priorities
Desirable ExperienceElastic Certified Engineer certifiedITIL certificationExperience in secure government or national security environmentsFamiliarity with security and compliance frameworks such as ISM, PSPF, or Essential EightExposure to integrations including SAP HANA, SAML, SNMP, Nginx, and DynatraceRed Hat certification (e.g. RHCSA)
Employment TypeLong‑term contract and permanent employment options available
Security Clearance RequirementsApplicants must be Australian citizens and hold a current NV1 security clearance.