Merchandise Administration Coordinator

TOURING MERCHANDISE COORDINATOR
Vicious Threads | West Melbourne | Part-Time | Entry LevelHours: Approx. 22.5 hours per weekWork: Primarily office-based, with hybrid flexibility available once establishedLocation: Melbourne-based applicants only
ABOUT THE ROLEVicious Threads is looking for an organised, enthusiastic and reliable Touring Merchandise Coordinator to join our growing team. This is an entry-level role suited to someone looking to build a career in music, touring, merchandise, events or entertainment. Working closely with our Touring Merchandise Lead, you'll gain hands-on experience across the merchandise lifecycle, from design and production through to touring, stock management, online sales and reporting.We're looking for someone with the right attitude, attention to detail and willingness to learn.
ABOUT VICIOUS THREADSVicious Threads is a Melbourne-based touring merchandise company servicing artists, promoters, festivals and live events across Australia and New Zealand.We manage merchandise from concept and design through to manufacturing, logistics, touring sales, online retail and reporting.Vicious Threads operates alongside DRW Entertainment, providing exposure to the broader live entertainment and touring industry.
KEY RESPONSIBILITIESSupport the Touring Merchandise Lead with day-to-day merchandise administration.Assist with budgets, sales projections and stock planning.Assist with merchandise designs, product development and production.Communicate with clients, designers, suppliers, manufacturers and contractors.Maintain merchandise spreadsheets, budgets and project information.Assist with monitoring production from concept through to delivery.Organise freight and courier bookings.Assist with stock counts, packing and merchandise preparation.Assist with Shopify administration, online orders and dispatch.Support Vicious Threads social media and content.Provide general administrative support to Vicious Threads and DRW Entertainment.Assist with other tasks across the business as required.
ABOUT YOUWe're looking for someone who is organised, curious, practical and keen to learn.Ideally, you will:Have a genuine interest in music, touring, merchandise or entertainment.Have strong organisational and administrative skills.Be comfortable working with numbers and spreadsheets.Have excellent attention to detail.Be confident with Microsoft Excel, Google Sheets and Microsoft Office, or willing to learn.Have an interest in design and Canva or similar software.Have some familiarity with Instagram and Facebook.Be interested in learning Shopify and e-commerce systems.Be comfortable counting, organising and handling merchandise stock.Have strong written and verbal communication skills.Be able to manage multiple tasks and meet deadlines.Be proactive, reliable and comfortable asking questions.Enjoy working in a fast-paced environment where priorities can change.
EXPERIENCEExperience in any of the following would be advantageous:Administration | Retail| Merchandising | Events | Music | E-commerce | Warehousing | Social MediaWe're more interested in your attitude, reliability, attention to detail and ability to learn quickly than a long list of previous jobs.
WHAT YOU'LL LEARNThis role provides practical experience across:Touring merchandiseMerchandise design and productionStock managementFreight and logisticsShopify and e-commerceBudgeting and sales projectionsMerchandise settlements and reportingSupplier and client communicationLive entertainment and touring operations
HOW TO APPLYPlease submit your CV and a brief cover letter outlining:Why you're interested in touring merchandise and the music industry.What skills or experience you would bring to the role.Highest level of education/qualificationWhy you'd be a good fit for Vicious Threads.
Aiden KingTouring Operations Manageraiden@drwe.com.au