Office Support Coordinator

Office Support Coordinator – Non Bank Lender

Thinktank is one of Australia’s largest and fastest growing Residential and Commercial Property Non-Bank Lender with a multi-office presence across Australia. Supported by major local and international institutions, the company is well established in the property finance market and ongoing growth has now led to a need for an Office Support Coordinator to join the team.

Role overview

The Office Support Coordinator provides a range of support services to both internal and external stakeholders. Key responsibilities include managing reception as the first point of contact, overseeing kitchen facilities and supplies, coordinating catering and events, and supporting day-to-day office operations. The role also supports the Executive Assistant to the CEO and Corporate Facilities Manager with administrative tasks and provides accreditation administration support during periods of leave or as required.

Key Accountabilities

• Manage the front office and reception including responding to queries, greeting and providing support to visitors- you will be required to be in the office from Monday- Thursday and WFH on Friday
• Maintain polite and professional communication with both internal and external stakeholders
• Coordinate visitor, contractor and delivery access in accordance with office procedures
• Coordinate catering for internal and external meetings, events and board functions
• Assist the EA with event coordination, including room setup, catering coordination, event logistics and post-event pack down
• Set up for and assist with the execution of sales and broker events
• Assist with the upkeep of the kitchen area including unstacking the dishwasher, unpacking fruit and snack boxes
• Book and assist with setting up of meeting rooms
• Purchase and inventory management for the office
• Manage deliveries and office supplies
• Liaise with building management, cleaners, suppliers and service providers to support day-to-day office operations
• Records management for lockers, keys and first aid
• Assist with employee onboarding administration, including locker key allocation and workstation preparation
• Positive contribution to company culture and work environment accreditation administration support during periods of leave or as required

About you

• You will have prior experience in reception, front-of-house or customer facing roles
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel and Teams
• Strong multi-tasking and time management skills
• Be a clear and confident communicator
• Professional presentation with strong attention to detail
• Previous administrative experience in the financial services sector would be desirable but is not essential

Why Thinktank?

We are a little bit different at Thinktank. No bureaucratic processes, politics or egos. Fairness and transparency are our most important values, it’s how we do business and how we look after our team. You will be valued and trusted. You will work with welcoming and knowledgeable colleagues who will help you succeed. We offer meaningful employee benefits such as Flex leave in addition to annual leave and more.

If you are interested in having a confidential conversation, please apply now for an immediate review of your resume or contact Heena Geronimo, Senior Manager, People & Culture on hgeronimo@thinktank.net.au