Sales & Account Coordinator

About the Role

Love sport, love service, and want to build a career around both? With over 15 years in the industry, ID Athletic is a national teamwear and apparel business, and one of Western Australia's leading providers, trusted by clubs, schools, and corporates across the state. This role joins our WA team to help grow our WA client base, and we're after a Sales & Account Coordinator who's genuinely excited to own their portfolio within it.

This is a full-time, office-based role where you'll manage the relationship, the quoting, and the follow-through from first enquiry to delivered order. It's not an on-the-road external sales position, and it's not an entry-level admin role sitting in the background.

We want someone with real energy, who brings enthusiasm to every client interaction and takes genuine ownership of growing the accounts they're trusted with. You'll be supported with proper onboarding and training, so you can bring your experience and hit the ground running with confidence.

What You'll Be Doing

• Own and manage a designated portfolio of client accounts end to end, including quoting, order processing, and delivery timelines

• Build genuine relationships with clients, acting as their main point of contact and proactively keeping them informed

• Convert leads and enquiries into confirmed, ongoing loyal customers

• Proactively work your existing client base to strengthen relationships and grow order volume and value over time, contributing directly to regional revenue goals

• Manage your own pipeline of leads and opportunities, keeping deals moving toward close

• Coordinate internally across sales, production, and operations to keep jobs on track and deadlines met

• Flag risks and blockers early, to clients and internally, rather than letting them surface late

• Work closely with the team to spot ways we can improve the customer experience, and speak up when you see one

What We're Looking For

• 2 to 4+ years' experience in account management, customer service, or B2B sales support.

• A track record of owning client relationships and being trusted to manage them with real independence

• Genuine enthusiasm and drive. You see every lead and every existing account as an opportunity to grow

• Confident, clear communicator on the phone and in writing

• Able to manage multiple accounts and jobs at once, and stay on top of client expectations even when peak season workload ramps up

• Proactive and self-directed: raises issues early and follows through without needing to be chased

• Comfortable working to clear KPIs and reporting on your own numbers with accountability

• Comfortable in a structured, office-based, fast-paced environment

• Full Australian work rights required

Why ID Athletic?

We're a well established, driven team helping clubs, schools, and corporates bring their identity to life through custom uniforms and teamwear. We back people who bring energy and want to grow, both in their career and what they take on. If you're ready to step into a genuinely exciting seat with a team that values accountability, clarity, and ambition, we want to hear from you.

Ready to Join the Team?

Click Apply now and submit your resume along with a short cover letter telling us why you're the right fit. We're interviewing as soon as we find the right person.

teamwear, sportswear, uniforms, account management, client services, quoting, production, order management, school uniforms, club apparel, sales support, sporting clubs, embroidery, screen-print, WA sport, customer-focused.