Area General Manager — Queensland

AREA GENERAL MANAGER — QUEENSLAND

Coastal Letting Co | Gold Coast & Brisbane & More | Full-time

★ Established group behind you ★ Build something that lasts ★ Grow as Queensland grows

THE OPPORTUNITY

Coastal Letting Co (CLC) is part of Coastal Letting Group — a short-term rental management business with a proven track record across Queensland, NSW and Victoria, managing 700+ properties and growing.

We're now building out our Queensland leadership structure and looking for an Area General Manager to anchor that growth. Initially focused on strengthening and scaling our Gold Coast operations, this is a role where you'll lay the foundations — and then grow the business you lead. As CLC expands across South East Queensland, so does your remit.

This isn't a caretaker role. It's a leadership position for someone who gets energy from building — and who wants the backing of a group that's already done it at scale. This is a hands on role!

WHAT YOU'LL BE DOING

• Leading CLC's Queensland operations — setting the standard, holding the line, and driving commercial performance across the portfolio

• Building and developing General Managers/ Property Manager and Brand Leads, with a genuine focus on team culture and long-term capability

• Owning owner relationships at a senior level — acquisition, retention, and high-value escalations

• Taking accountability for P&L performance, revenue management, and portfolio growth across QLD

• Overseeing guest experience standards and ensuring consistent, high-quality delivery across all properties

• Working closely with the COO to align Queensland strategy with the broader CLG group direction

• Contributing to CLG's expansion as new markets open up across South East Queensland

WHAT WE'RE LOOKING FOR

• Genuine leadership experience in short-term rental, holiday accommodation, hospitality, or property management — ideally across multiple sites or brands

• A commercial operator — you understand P&L, revenue performance, and what drives a healthy portfolio

• Someone who leads people well — you develop GMs, not just manage them.

• Strong owner and stakeholder relationship skills — you're the person owners trust with their most important asset

• Comfortable with OTA platforms (Airbnb, Booking.com, Vrbo, Expedia) and property management systems

• Experience with dynamic pricing tools and revenue management strategies is a genuine advantage

• A builder at heart — motivated by growth, not just maintenance. Someone who builds culture!

WHY CLC

• You're joining a business that has already proven the model — across 700+ properties and multiple brands, we know what works

• Real scope to grow your remit as Queensland expands — this is a career-defining move, not a lateral one

• You'll work directly with the COO and be a core part of the CLG senior leadership group

• Gold Coast base — live and work in one of Australia's most sought-after markets

• A culture that takes performance seriously but doesn't take itself too seriously

HOW TO APPLY

Submit your resume and a brief cover note via Seek. We'd love to know: what does great area leadership look like in a short-term rental business — and what makes you the person to lead ours in Queensland?