Qualified Education Agent Counsellor (QEAC) and Migration Agency Manager

About SettleU Education & Migration
SettleU Education & Migration is a Sydney-based education and migration advisory firm committed to helping international students and skilled migrants successfully build their future in Australia.
We specialise in providing end-to-end solutions — from study pathways and institutional placements to complex migration strategies and visa processing. With a strong focus on compliance, integrity, and client success, SettleU operates at the intersection of education consulting and migration law, offering a truly holistic service model.
Our leadership team includes one of Australia’s most experienced migration professionals with over 20+ years in the industry and a recognised AAT (ART) specialist, enabling us to handle even the most complex visa and appeal matters with confidence.
As we expand our operations in Sydney CBD, we are looking for ambitious professionals who are ready to take ownership, grow with the firm, and make a meaningful impact in the international education and migration sector.

Position: Education Consultant and Migration Operations Manager
Location: Sydney CBDEmployment Type: Full-time | On-siteOrganisation: SettleU Education & Migration

Role Overview
We are seeking a highly motivated and experienced Qualified Education Agent Counsellor (QEAC) with strong exposure to migration operations to join our growing Sydney City office.
This is a dynamic, hands-on role for someone who is not only passionate about student counselling and education placements, but also confident in managing migration-related applications, supporting a senior migration agent, and overseeing day-to-day office operations.
You will work closely with a Senior Migration Agent & ART Specialist on complex visa matters, while also leading student consultations, sales, administrative operations, and team coordination — making this a true hybrid leadership rolewithin the firm.

Key Responsibilities

Education & Student Advisory
Conduct student consultations for study pathways in AustraliaAssess student profiles and recommend suitable courses and institutionsProcess education applications and liaise with partner institutionsGuide students through enrolment and pre-arrival processes

Migration Support & Operations
Assist Senior Migration Agent in managing visa and migration applicationsPrepare and manage documentation for various visa subclassesSupport AAT/ART-related case preparation and appealsEnsure compliance with migration regulations and internal SOPs

Sales, Business Development & Admin
Convert leads into enrollments and visa clientsManage CRM, follow-ups, and client recordsCoordinate daily office operations and workflowHandle documentation, invoicing, and client communications

Leadership & Office Management
Take charge of office processes and client experienceSupport team coordination and operational improvementsDemonstrate initiative in streamlining systems and driving growthRepresent SettleU professionally in client-facing engagements

Ideal Candidate Profile
We are looking for someone who brings both capability and character to the role:

Mandatory
QEAC CertificationProven experience in education counselling / student recruitmentStrong understanding of the Australian education systemExposure to Australian visa and migration processesExcellent communication and interpersonal skillsStrong sales mindset with ethical consulting approachSolid administrative and documentation experience

Highly Desirable
Experience working in a migration agencyFamiliarity with visa subclasses, compliance, and case managementLeadership qualities with a “can-do” attitudeAbility to work autonomously and take ownershipMultilingual skills (highly regarded)

Why Join SettleU?
Gain exposure to high-level migration cases and appealsBe part of a growing brand with strong industry credibilityOpportunity to step into a leadership role and shape operationsHigh-growth career pathway in education and migrationCentral Sydney CBD location