Building Manager | Melbourne CBD & Southbank

We're looking for a proactive and hands-on Building Operations & Facilities Manager to oversee a premium residential community. This is an opportunity for someone with a facilities, maintenance, operations, asset management or building services background who enjoys being on-site, building relationships, driving improvements and taking genuine ownership of a property.

We're looking for a forward thinker who identifies opportunities, improves processes, enhances resident experiences and helps shape the future of the building.

About the Role
As the Building Operations & Facilities Manager, you'll oversee the day-to-day operations, maintenance and presentation of a premium residential building. You'll work closely with residents, contractors and stakeholders, ensuring the building runs smoothly while identifying opportunities to improve performance, resident experience and asset outcomes.

• Managing building operations, facilities and maintenance activities
• Driving preventative maintenance programs and long-term asset performance
• Conducting regular inspections of building assets, services and infrastructure
• Coordinating contractors and monitoring service delivery standards
• Supporting capital works, building improvement projects and sustainability initiatives
• Maintaining asset registers and contributing to lifecycle replacement planning
• Monitoring security systems, access control and CCTV operations
• Ensuring compliance with building, safety and essential services requirements
• Building strong relationships with residents and resolving issues professionally and efficiently
• Preparing reports and providing recommendations to the Owners Corporation
• Identifying opportunities to improve building performance, resident experience and operational efficiencies
• Supporting and supervising on-site concierge and service teams

• Experience managing facilities, assets, buildings or operational environments
• Strong understanding of building services, maintenance and contractor management
• A proactive mindset with the ability to identify and implement improvements
• Excellent stakeholder and customer service skills
• Confidence managing multiple priorities and solving problems independently
• Experience leading teams, contractors or service providers
• Strong communication and reporting skills
• Good technology and systems capability
• A genuine passion for creating exceptional customer experiences
• Formal qualifications in Facilities Management, Asset Management or a related discipline will be highly regarded, but are not essential.