Receptionist/Administrative Assistant

The Organisation

Legal Services is passionate about ensuring justice is available and accessible for all South Australians. As the largest legal assistance service in SA, we ensure that South Australians have access to a trusted lawyer when they need help to be heard, and easy ways to learn about their rights and responsibilities, and service to answer any legal questions.

Each year 140,000 South Australians benefit from the services we deliver.

The Opportunity

The role is responsible for ensuring all individuals telephoning or attending the Legal Services Commission are greeted and provided with a service that is centred on the customer (our clients). Such interactions occur in person as well as over the telephone and all communications are to be professional and respectful at all times.

The efficient running of the Reception area requires the timely completion of all associated administrative tasks which support client service programs in our Family Law, Criminal Law and Civil Advice teams.

Salary Range

$66,442 - $69,504 per annum pro rata including salary, superannuation and leave loading. 

As a not-for-profit organisation, Legal Services is able to offer its employees attractive salary sacrifice arrangements, including up to $15,900 pre-tax Fringe Benefit Tax (FBT) year for general living expenses.

Term of Employment

Ongoing contract available at the ASO2 classification level.

What You Need for Success

The ideal candidate will:

• Well-developed communication and interpersonal skills including demonstrated ability to work effectively in a team environment, foster sound working relationships with a range of staff and stakeholders and prepare clear and succinct correspondence.
• Demonstrated ability to be self-motivated, flexible, conscientious, reliable and enthusiastic and exercise confidence, sensitivity and discretion in handling confidential matters and difficult clients.
• Experience in providing professional and timely reception and administrative support services in a demanding environment including dealing with challenging clients in a culturally appropriate manner.
• Experience in providing a range of administrative support services including preparing correspondence, coordinating and maintaining appointment diaries.

We provide a range of financial and non-financial benefits to our employees that include:

• The opportunity to work alongside passionate and dedicated colleagues in a supportive workplace that is concerned about employee well-being.
• Generous salary sacrifice benefits through Smart Salary (as outlined above).
• Flexible working arrangements.
• Payment of Practising Certificate for legal staff.
• Payment of relevant Professional memberships.
• Support for employees and their family through our inclusive Employee Assistance Program.
• Supported training and development opportunities in areas including working with vulnerable clients, cultural sensitivity and trauma informed practice.
• Access to a comprehensive in-house legal Continuing Professional Development (CPD) program.
• Contemporary workplace accommodation.
• Career development opportunities within the team and the organisation.
• Payment of employment screening checks.
• Access to Fitness Passport: a workplace health and fitness program that give you and your family access to wide choice of gyms and pools across South Australia.

Next Steps

To apply for this role, you will need to click on the Apply Now button. Have your resume, preferably in a PDF version ready to be attached and a cover letter. Should you require any further information please direct your query to Aniah Persinos, Team Leader Administration – Legal Information and Advice on (08) 8811 1***9.

Please refer to the Position Description for further details.

We welcome applications from everyone. We are an inclusive employer, and support diversity and inclusion by recognising our staff for their unique qualities, ideas, and insights.

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.