Senior Analyst

Every day, millions of Australians connect, work, stream, and stay in touch on the Optus network. When it works seamlessly, it's easy to take for granted. But behind it is a team making thousands of decisions every day - decisions that keep people, businesses and communities connected.

Right now, Optus is passionate about getting the fundamentals right - simplifying how we work, lifting standards, and building a more reliable, resilient experience for our customers. It's not about surface-level change. It's about how we make decisions, how we work together, and how we deliver.

The Senior Analyst is a risk-focused practitioner within the Network Delivery Office, responsible for supporting the identification, assessment, treatment, monitoring, and reporting of risks across Optus Networks. The role combines practical risk-management capability with a working understanding of mobile network architecture and delivery, enabling the analyst to provide clear insights for senior leaders and decision-makers, challenge risk information, and identify emerging exposures. The role works closely with engineering, operations, delivery, and governance teams to maintain credible risk information and strengthen risk-based decision-making.

Your day to day will consist of

• Own and maintain the Networks risk register, ensuring risks are accurately documented with clear causes, impacts, controls, treatments, ownership, ratings, and review dates.
• Review and challenge risk inputs from network teams to improve the quality, consistency, completeness, and effectiveness of risk information.
• Facilitate risk identification and assessment activities with engineering and delivery teams, highlighting emerging operational, vendor, dependency, and delivery risks.
• Assess inherent and residual risks, identify control or treatment gaps, and escalate significant risk exposures where required.
• Monitor risk treatments and control actions, track overdue commitments, and provide reporting, dashboards, and executive summaries to support governance and decision-making.
• Analyse risk trends across the network portfolio and apply mobile network delivery knowledge to translate technical issues into meaningful risk insights, recommendations, and stakeholder communications.

What makes you perfect for the role

• 3–5 years’ experience in risk, governance, controls, technical analysis, or related roles within telecommunications, technology, infrastructure, or complex delivery environments.
• Strong understanding of risk management principles, including risk identification, assessment, controls, treatments, ownership, escalation, and ongoing monitoring.
• Proven ability to evaluate and improve risk statements, challenge risk ratings and controls, and ensure the quality and accuracy of supporting information.
• Working knowledge of mobile network architecture and the ability to assess how technical changes, constraints, dependencies, and control weaknesses impact business outcomes.
• Strong analytical skills with experience identifying risk trends, emerging issues, concentrations, and exposures from complex data and information sources.
• Excellent communication, reporting, and stakeholder management skills, with experience using tools such as Excel, Power BI, or Tableau and the ability to explain technical risks to both technical and non-technical audiences.

What’s in it for you?

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity