Customer Service Consultant

About Signature Floors

Signature Floors is an innovative and leading wholesaler in the residential and commercial flooring industry, competing in virtually every flooring segment. Our design studio keeps up with the latest interior trends creating innovative flooring products.

Signature Floors has been one of the fastest growing flooring companies in the industry, experiencing year on year growth. We are constantly adapting and reinvesting in our employees and infrastructure to deal with our growth and changing marketplace. We need motivated and talented people to grow with us.  

About you

We are searching for an experienced enthusiastic, talented, hardworking and driven individual. Someone who has a strong desire to learn as much as possible.

At Signature Floors we strive to provide the absolute best customer service possible, customer service is built into our culture and procedures. We need someone who loves providing great service.

To be considered for this position;

-        Ability to multitask, prioritizing important work

-        Comfortable working in a busy and fast paced environment

-        High attention to detail and accuracy of work

-        Strong ability to think logically and analytically to make decisions, often on the spot

-        Computer skills are essential

-        Exceptional communication skills and phone manner

-        Great customer service skills and friendly manner

-        A relatable business degree/diploma will be looked favourably upon  

About the Role

The role will involve;

-          Customer Service, fielding a wide variety of questions from varying stakeholders including sales reps, our customers and end users  

-          Entering and monitoring customer orders to ensure on time delivery

-          Learning about our extensive product mix

-          Taking part in work groups on how we can better our customer service

-          Interaction will other departments such as Purchasing, Logistics, Technical, Finance and Marketing

-          The job requires you to be able to think quickly on your feet, drawing on your broad knowledge of the business

-          General Administrative duties to support the team

The Offer

-          We are looking for a long term employee who wants to grow with the company and develop their career.

-          Learning of work flows between other departments such as Purchasing, Logistics, Technical, Finance and Marketing, which will develop your understanding of company operations.

-          Signature Floors has a culture of success, hard work, fun and continual improvement, providing a truly positive working environment.  

-          Signature Floors extensive and interesting product mix, constant innovative product launches and rapid growth makes the company an exciting, dynamic and opportunistic place to work.

To Apply

If this sound like the opportunity you have been waiting for, then please click "Apply now" button below and include a cover letter with your resume.

Please understand that only short-listed candidates will be contacted

Thank you very much