Senior Analyst, Detection Management

Step into a standout Senior Analyst, Detection Management role where you'll uncover emerging fraud threats, design smarter detection solutions and drive real impact across NAB's fraud prevention landscape.

Join a high-performing team focused on staying one step ahead of fraudUse data, analytics and innovation to strengthen fraud detection and protect customersCoach and develop analysts while shaping fraud prevention strategies across the bank

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of a Senior Analyst, Detection Management, you will join our Fraud Prevention & Detection team that’s doubling down on protecting the community and our customers.

Each day, you’ll go above and beyond to:

Improve engagement within our team, and grow our relationships with fraud operations teams and other stakeholdersImprovement in prevention & detection strategies to meet and exceed our annual targets for loss, customer experience and detection performanceDemonstrated leadership and involvement in initiatives that help reduce fraud and improve customer experienceIdentify and manage fraud risksGovernance ownership and accountability for fraud risks, controls, models and audit itemsEnsure all work is performed in accordance with the requirements of the health & safety policies procedures & legislationTo conform with all relevant internal operating policies & proceduresProvide professional and ethical behaviour in your actions by ensuring compliance with bank standards, internal operating policies and proceduresDemonstrated understanding of fraud threats and shifts in trends within our businessContribution to the delivery of goals in-line with the Group Investigations and Fraud strategy.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

Demonstrated experience in a financial crime detection, credit risk, or data analytics roleExperience with exploring the use of large amounts of data (structured & unstructured)Proven ability to build new capabilities and evolve existing capabilitiesDemonstrated strong communication and negotiation skills (written & verbal) and an ability to confidently express ideas, findings or concernsDemonstrated ability to influence changeDemonstrated ability to produce emails and reports designed to inform and influence stakeholdersExtensive understanding of data analytics, data modelling, data strategies and sound technical experienceProven experience in working with data to translate quantitative and qualitative information to achieve outcomesProven exposure to database and application programming (including, but not limited to Quantexa, Power BI, SQL, SAS, Splunk, Python, R, Java, Drools).

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That’s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job . To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.