Acting SIL Key Worker - Townsville

About the role

selectability is looking for a passionate & motivated Acting Supported Independent Living (SIL) Key Worker for leave coverage until 11/10/2026. 

SIL Key Worker’s play a vital role in supporting our recipients to live their best life - empowering individuals to build confidence, work towards their goals and improve their mental wellbeing. As a SIL Key Worker, you will assist with daily tasks, activities and support our recipients to connect with the community.

Working closely with our Team Leaders, the SIL Key Worker will ensure that correct policies and procedures are followed, and the established house rules are adhered to in the SIL service.

We are looking for motivated applicants who are willing to work shift work, regular sleepovers and weekends. 

The SIL Key Worker’s responsibilities include, but are not limited to:

• Working with recipients to build capacity around decision making, independent living, community access, healthy life choices, while developing confidence and resilience
• Monitoring, encouraging and supporting other team members to maintain workplace health and safety checks, cleanliness of the property, positive behaviour support plan data sheets, restricted practice audit tools, eg sharps and medication
• Reporting inaccuracies or variations and noncompliance to the SIL Team Leader
• Facilitating the purchasing of cleaning and office supplies
• Providing exceptional customer service to all internal customers
• Maintaining professional boundaries at all times
• Maintaining accurate and up to date recipient records and documentation
• Participating in team meetings, and professional development activities
• Working with a range of complex presentations, including those with severe and persistent mental illness, and/or multiple diagnoses

About you

To be successful you must: 

• Be available for sleepover shifts to support the continuous 24/7 operations of the Supported Independent Living (SIL) house
• Possess clear and effective communication skills 
• Demonstrate computer literacy and accuracy in record management 
• Experience working in a team environment 
• Exhibit an ability to problem solve 
• Ability to follow policies and procedures at all times 
• Be able to work with culturally and linguistically diverse communities and individuals

Role requirements

• Current minimum P1 "C" class Queensland drivers licence 
• Currently registered, roadworthy, and fully comprehensive vehicle 
• Current nationally recognised first aid and CPR certificates (or the ability to obtain)
• Positive Notice Working with Children (blue card) (or the ability to obtain)
• NDIS Worker Screening Clearance (or the ability to obtain)
• NDIS Worker Orientation Module 'Quality, Safety & You'

About the offer  

The Acting SIL Key Worker is a Casual position for leave coverage until 11/10/2026 based in Townsville

We offer a range of benefits including:

• Casual hourly rate of $49.41 + super
• Up to $15,900 FBT salary packaging benefits
• Access to fitness passport
• Flexible working arrangements 
• Career pathways and opportunities for development
• Employee assistance program offering confidential counselling support for employees

Applying

If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role. 

If you would like more information, please contact selectability's HR Business Partners on 44530100 or by email at hrtownsville@selectability.com.au 

About us

selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.

selectability is committed to creating safe environments where young people feel protected, respected and heard. The successful applicant will be responsible for quality service delivery to young people, recipients, older persons, families, and the community within selectability.

We value lived experience, cultural knowledge and diversity within our workforce as part of strengthening safe and inclusive practice.

If you would like to know more, please visit our website.