Clinical Support Administrator - Children's Short Stay Unit

Employment Type: Permanent Part Time

Position Classification: Admin Off Lvl 3

Remuneration: 73915.12 - 76218.8 full-time equivalent base salary range (+12% super + 17.5% leave loading and salary packaging)

Hours Per Week: 18

Requisition ID: REQ690647

Location: Westmead

Applications Close: Midnight on 11 September 2026

For role related queries or questions contact Amanda Parsons on amanda.parsons@health.nsw.gov.au

At the Sydney Children's Hospitals Network, every role helps children and young people live their healthiest lives.

As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care.

The Children’s Short Stay Unit (CSSU) is a very busy 32 bed ward, with patients who have a length of stay up to 48hrs. The Clinical Support Officer (CSA) is integral to this large team, with a high volume of patients and a significant need for administrative support. The successful applicant will join a team of 3 other CSAs who work within the CSSU across various shifts.

This role will suit a part-time applicant (3-4 days/week).

Shifts are predominantly afternoon shifts (3pm- 9.30pm) for Wednesday, Thursday, Friday and 1x Saturday afternoon per month.

What You'll Be Doing

The Clinical Support Administrator provides administrative support for a health care team on a designated ward/unit under the management** of the Nursing Unit Manager (NUM). The Clinical Support Administrator works under broad supervision, and is given scope to exercise initiative in the application of established work practices and procedures to achieve excellent customer service within the unit (patients/families and staff).

Additional Benefits (where applicable): Flexible work opportunities, Salary packaging and meal entertainment benefits, accrued days off (ADOs), fitness passport, employee assistance program (EAP)

How To Apply

Click ‘Apply Online’ and submit your application including:

A resume (maximum 5 pages) outlining your experience Responses to the questions below:Certificate III in Health Administration (or equivalent); or demonstrated relevant administration experience; or a combination of study and work experience.Ability to work effectively as a key member of a multi-disciplinary health team to enable the provision of excellent customer service.Excellent communication skills inclusive of competence in spoken and written English.Ability to deal confidently and courteously with people who may be distressed, people from diverse backgrounds and health care staff from different positions and levels.Demonstrated experience in use of Information Systems, including patient administration systems, word processing, email, databases and preparation and use of spreadsheets.Ability to prioritise own workload to meet both position and team requirements.A demonstrated ability to resolve workplace issues or problems by use of problem solving skills.Ability to work on a rotating roster (if relevant and required).

Child Safe Standards

SCHN is committed to maintaining a child-safe environment that respects and upholds the rights of children and young people, in line with NSW Health’s commitment to the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Additional Information

SCHN is an Equal Opportunity Employer that values diversity, recognising that a diverse workforce strengthens our culture and enhances the care we provide to children, young people and their families.

Permanent NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered where no suitable Australian citizen or permanent resident is identified.

NSW Health vaccination and screening requirements must be met prior to commencement.

This position requires a Working with Children Check (WWCC) issued by the Office of the Children’s Guardian.

Where required, overseas qualifications must be formally assessed by the Department of Education or relevant authority for recognition in Australia.

An Eligibility List may be created for future permanent and temporary part time vacancies.

Need more information?

Click here for the Position Description Find out more about applying for this position

Aboriginal and Torres Strait Islander people are strongly encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families. For application support, visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application, or contact the SCHN’s Aboriginal Workforce Consultant at SCHN-EA-AboriginalHealthDirectorate@health.nsw.gov.au

For technical support please contact 1300 679 367

Learn more about The Sydney Children’s Hospitals Network

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