Business Manager - Travel Retail & National Accounts

About Jurlique: Founded in the pristine Adelaide Hills in 1985, Jurlique has been pioneering natural skincare for nearly four decades. Our iconic range is powered by botanicals grown on our own biodynamic farm and crafted locally in South Australia. We combine nature’s transformative power with advanced skin science through our unique Seed to Skin journey.

As a values-driven business, we are committed to bringing the life-force of nature to our customers while creating a team-oriented, supportive, and results-driven workplace. At Jurlique, we help our people unlock their natural expertise and flourish in their careers.
If you’re as passionate about natural skincare as we are, your next career move is clear - join Jurlique!
 

About the Role: 

We’re seeking an experienced and commercially driven Business Manager (Travel Retail & National Accounts) to join our ANZ Sales team on a 12 month parental leave contract. This role is responsible for driving performance across our Travel Retail and Department Store channels, delivering against sales targets, strengthening retailer partnerships, and ensuring Jurlique’s brand presence is executed to the highest standard.

Key Responsibilities:

Sales & Commercial Performance

• Deliver monthly and annual sales targets across Travel Retail and Department Store channels.
• Lead forecasting, budgeting and inventory planning for NPD and core lines.
• Monitor store performance and key KPIs, identifying risks and opportunities early.
• Adjust commercial plans in response to retail and competitor trends.

Retailer Partnerships & Negotiation

• Build strong relationships with Buying, Merchandising, Marketing and Online teams.
• Negotiate pricing, terms, distribution, space and visibility to maximise commercial outcomes.
• Analyse category and store performance to identify growth opportunities.
• Support retailer engagement and retention through education, personalised support and feedback.

Store & Channel Excellence

• Oversee stock management, returns, pricing and productivity across all doors.
• Ensure VM standards, promotional execution and brand presentation are consistently delivered.
• Lead Facial Eventing, Masterclasses and promotional activities to drive brand awareness and recruitment.
• Implement improvement plans for underperforming stores.

Leadership & Team Development

• Recruit, onboard and coach Jurlique funded and generic staff to achieve sales and service excellence.
• Manage rosters, agency staffing and performance feedback.
• Provide clear communication through regular calls, meetings and reporting.
• Resolve challenges with retailer specific solutions.

Eventing & Marketing Collaboration

• Partner with Marketing teams to plan and execute premium events that drive brand visibility and sales.
• Provide post event insights and collaborate with interstate teams to maximise coverage.

About You

• 5+ years’ experience as a National Account Manager or Business Manager in beauty, luxury, fashion or Travel Retail.
• Strong commercial acumen with proven ability to deliver sales targets.
• Highly numerate with strong forecasting, budgeting and analytical capability.
• Excellent negotiation and relationship building skills.
• Strong PowerPoint and Excel skills.
• Entrepreneurial, proactive and solutions focused.
• Experienced in coaching and developing high performing teams.
• Regular interstate travel required.

We value our people as our greatest asset. Through tailored training and development, we will empower you to share our naturally effective skincare with confidence.

What’s in it for you: 

• Work for an iconic Australian clean beauty brand
• Product allowance and additional staff discounts
• Access to our Employee Assistance Program – also available to your immediate family members
• Supportive leadership team

Jurlique, a proud B Corp certified business with an Australian heart, prioritises the wellbeing of our people and the planet. We foster a culture where everyone can thrive, crafting sustainable products and upholding the highest standards of care.

We value work-life balance and support our team members in maintaining personal wellbeing while providing opportunities for growth, development, and internal career progression. Our Jurlique Mindsets and Behaviours are the foundation of how our teams collaborate and succeed. They inspire us to achieve Better Outcomes Together, to always Do What’s Right, and to Make It Happen.

Jurlique is committed to diversity, equality and inclusion, and we integrate these values into our global mission and workplace practices. Our wellbeing focus promotes connection with self, others and nature and empowers our team to feel good about themselves and their contributions.

Come for Nature, Stay to Flourish.