Administration Officer - The Heart Centre for Children - Westmead

Employment Type: Temporary Part Time until 31 December 2026

Position Classification: Admin Off Lvl 3

Remuneration: 73915.12 - 76218.8 full-time equivalent base salary range (+12% super + 17.5% leave loading and salary packaging)

Hours Per Week: 14

Requisition ID: REQ685172

Location: Network

Applications Close: Midnight on 23 August 2026

For role related queries or questions contact Tanya Small on Tanya.Small@health.nsw.gov.au

At the Sydney Children's Hospitals Network, every role helps children and young people live their healthiest lives.

As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care.

What You'll Be Doing

The Heart Centre for Children, SCHN is one of the largest and busiest sub-specialty teams within the Sydney Children's Hospitals Network (SCHN) and provides cardiac care to children of New South Wales and the surrounding regions at the; Children's Hospital Westmead, Sydney Children's Hospital Randwick and within our outreach centres.

The Cardiac Services Administrator Officer seeks to provide administrative and customer service support for; patients, families, staff, and visitors to the Heart Centre for Children, SCHN which can include being the first point of contact.

This role is responsible for the delivery of administration support for all aspects of the Heart Centre for Children, SCHN whilst maintaining a passion in the delivery of patient centred care.

This role will ensure that outpatient billing is processed in an accurate and timely manner to optimise revenue for the department and within financial deadlines, and will be responsible for the auditing and correction of any billing errors. This position ensures optimal billing within the department and works closely alongside the Finance department and Business Manager.

This role will provide support to the administration and reception team within the Heart Centre for Children.

From time to time, the Cardiac Administration Officer may also be required to perform other job-related ad hoc tasks other than those specifically stated in this position description.

The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating systems of The Sydney Children's Hospitals Network and in-line with the NSW Health's Code of Conduct.

Additional Benefits (where applicable): Flexible work opportunities, Salary packaging and meal entertainment benefits, accrued days off (ADOs), fitness passport, employee assistance program (EAP)

How To Apply

Click ‘Apply Online’ and submit your application including:

A resume (maximum 5 pages) outlining your experience Responses to the questions below: Can you describe your experience with Medicare billing in a hospital or outpatient setting? Tell us about a time you identified a billing discrepancy or audit issue and how you resolved it.Can you provide an example of how you have contributed to maintaining a positive and respectful team culture during a challenging period or change process?

Child Safe Standards

SCHN is committed to maintaining a child-safe environment that respects and upholds the rights of children and young people, in line with NSW Health’s commitment to the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Additional Information

SCHN is an Equal Opportunity Employer that values diversity, recognising that a diverse workforce strengthens our culture and enhances the care we provide to children, young people and their families.

Permanent NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered where no suitable Australian citizen or permanent resident is identified.

Where required, overseas qualifications must be formally assessed by the Department of Education or relevant authority for recognition in Australia.

An Eligibility List may be created for future temporary part time vacancies.

Need more information?

Click here for the Position Description Find out more about applying for this position

Aboriginal and Torres Strait Islander people are strongly encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families. For application support, visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application, or contact the SCHN’s Aboriginal Workforce Consultant at SCHN-EA-AboriginalHealthDirectorate@health.nsw.gov.au

For technical support please contact 1300 679 367

Learn more about The Sydney Children’s Hospitals Network

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