Head of Technology & Digital Transformation

Shape the future of Technology at Better Health Network

As a not-for-profit organisation, Better Health Network supports people and families at different stages of life and works with communities to strengthen health and wellbeing. We believe that better health and wellbeing is built around community. 

This is a unique opportunity to lead the technology and digital transformation agenda for one of Victoria's leading community health organisations.

About the role

As Head of Technology & Digital Transformation and a key member of BHN's Senior Leadership Team, you will play a critical role in enabling the organisation's future growth, innovation and service excellence. Reporting to the Chief Finance & Corporate Services Officer, you will provide strategic leadership across technology, data, digital transformation and innovation while building the foundations of a modern, secure and high-performing digital environment.

You will play a critical role in transforming BHN's technology landscape. From modernising systems and infrastructure to building contemporary digital capability, you will lead the organisation's journey towards a more connected, data-driven and innovative future.

Success in this role will require a practical and hands-on leadership style, strong commercial and strategic thinking, and the ability to navigate complexity with agility. You will be comfortable balancing long-term vision with immediate operational priorities and will thrive in a fast-paced environment where collaboration, influence and relationship-building are essential.

Key Responsibilities:

• Develop and deliver BHN's technology and digital transformation strategy.
• Modernise and strengthen BHN's technology environment, systems and digital capability.
• Lead digital transformation initiatives that improve service delivery, workforce effectiveness and client outcomes.
• Build organisational capability in data, analytics and business intelligence.
• Strengthen cybersecurity, privacy, governance and technology risk management.
• Drive the responsible adoption of AI and emerging technologies.
• Lead high-performing technology, data and cybersecurity teams.
• Manage technology investments, vendors and strategic partnerships.
• Provide trusted advice to the Executive Team, Board and Committees on technology opportunities, risks and performance.

About you

You are an experienced technology leader who can combine strategic vision with practical delivery. Most importantly, you can translate technology into meaningful business outcomes that improve services, strengthen organisational performance and support better outcomes for the communities we serve.

You'll bring:

• Senior leadership experience across technology, digital transformation, data and innovation functions.
• A pragmatic, solutions-focused approach and the ability to operate effectively in fast-paced and evolving environments.
• Strong relationship-building and influencing skills, with the ability to work collaboratively across executive, operational and technical stakeholders.
• Experience developing and implementing technology strategies, roadmaps and transformation programs aligned to organisational objectives.
• Strong capability across data, analytics, business intelligence and information governance.
• Proven experience leading cybersecurity, privacy, risk and governance frameworks.
• Commercial acumen and experience managing technology budgets, vendor relationships and strategic investments.
• A track record of building and leading high-performing multidisciplinary teams.

Experience in healthcare, community services, government or other complex service environments will be highly regarded

Why join BHN?

You will help shape how a major community health organisation uses technology, data and innovation to improve the wellbeing of individuals, families and communities. If you are excited by the challenge of building a modern digital environment, leading transformational change and making a meaningful impact, we would love to hear from you.

We offer:

• A senior leadership role with organisation-wide influence.
• The opportunity to shape BHN’s technology, data and AI future.
• Meaningful transformation work within a purpose-led organisation.
• A collaborative and values-driven culture.
• Flexible work arrangements.
• Salary packaging benefits to increase your take-home pay
• The opportunity to work alongside passionate professionals committed to improving community health and wellbeing.

Location

This role is primarily based at St Kilda, with travel required across other BHN locations as needed.

Apply now with your resume and cover letter why this position appeals to you and how your experience aligns with the role.

Applications will be assessed as received, so early applications are encouraged.

For enquiries about the role, please reach out to Todd Shand, Chief Finance & Corporate Services Officer at tshand@bhn.org.au

We value Accountability, Collaboration, Respect and Courage, and we strive to create an inclusive environment that welcomes people from all backgrounds, including those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse, and LGBTQIA+ communities.

Pre-employment checks include National Police Check, Working with Children Check and key personnel clearances.