NDIS and Revenue Officer

About the Role:

We are seeking an NDIS and Revenue Officer to join our Finance team. This position supports the effective management and collection of organisational revenue, including NDIS revenue, accounts receivable invoicing, debt recovery and reconciliations. Working closely with frontline staff, participants and stakeholders, you will ensure services are accurately recorded, invoiced and collected in a timely manner.

Benefits:

• SCHAD’s Award Level 3 Pay rates from $40.49– $43.42
• Salary packaging + meal/entertainment card (if eligible)
• Option to purchase extra annual leave (if eligible)
• Fitness Passport access for you & family (eligibility criteria applies)
• Annual flu vaccination

Duties:

• Process participant Service Agreements and maintain accurate records.
• Manage NDIS invoicing, accounts receivable and revenue collection.
• Monitor outstanding accounts and follow up overdue invoices.
• Reconcile participant and customer accounts and resolve discrepancies.
• Process adjustments, credits and other revenue transactions.
• Assist with month-end transactions and reconciliations.
• Support frontline staff with NDIS funding and revenue processes.
• Maintain effective stakeholder relationships.

Skills and Experience:

Essential:

• Minimum 3 years’ experience in administration or bookkeeping within a financial setting.
• Certificate IV in Bookkeeping, Accounting, Business Administration or related field.
• Experience in accounts receivable, invoicing, revenue collection, debt recovery and reconciliation.
• Strong analytical, problem-solving and communication skills.
• Ability to interpret NDIS Plans, price guides and Service Agreements.
• Excellent attention to detail and data management skills.
• Proficiency in Microsoft Office, particularly Excel.

 Desirable:

• Experience working within the not-for-profit, disability or community services sector.
• Knowledge of disability services within an NDIS environment.
• Experience using Microsoft Navision.
• Experience supporting people with disability and/or their carers and family members.

About Us:

For over 65 years, Challenge Community Services has been empowering individuals and strengthening communities. We provide disability accommodation, foster care, allied health, and supported employment services – all with a focus on inclusion and respect.

How to apply

When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.

To apply and view the Position Description please click on the ‘apply now’ button below or visit our website: www.challengecommunity.org.au

Confidential enquiries can be made by contacting Tania Mills

via email tania.mills@challengecommunity.org.au

Closing Date – 4th September 2026

We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.