Caseworker / Housing Project Officer

THE HOUSE OF WELCOME

The House of Welcome (HoW) provides support for people seeking asylum and refugees living in the Australian community. The House of Welcome welcomes, shelters and empowers people seeking asylum, regardless of their age, gender, sexuality, nationality, or religion. We provide client-centred holistic supports that nurture hope, advocate for justice and promote self-reliance, while acknowledging the dignity and rights of each person.

The House of Welcome is a service of St Francis Social Services. Our vision is for a society which recognises the dignity, equality, human rights, and humanity of all people. We recognise that people seeking asylum are in special need of support, having been displaced from their homes through war, conflict, persecution, suffering prior to arrival in Australia and having experienced unjust treatment here.

Clients come to the HoW via word of mouth, referral from another organisation or via other clients. HoW currently provides short-medium term accommodation and housing for approximately 95 refugees and people seeking asylum in 17 properties. In addition to housing, staff and volunteers offer a variety of support services such as casework, financial assistance, referrals, advocacy, and employment programs.

HoW plays a significant role in providing client-based advocacy and support, working with partners and stakeholders.

The House of Welcome aims to:

• provide a place of welcome, respect and empowerment for people seeking asylum.
• assist people seeking asylum in their transition to life in Australia and to develop their capacity to engage confidently in various aspects of life in Australia.
• promote the rights of people seeking asylum and accompany them as they seek to have their status recognised.
• enable them to become full and independent members of the Australian community.

About St Francis Social Services

What We Do:

Over forty-eight years of service, St Francis Social Services (SFSS) has learned that fundamental personal and societal change comes when those who experience significant challenges in achieving their social and economic goals are supported by skilled and committed collaborators.

SFSS has extensive experience working closely with and supporting children, young people, families, people seeking asylum and refugees who face obstacles to achieving their social and economic goals.

We use our skill and expertise to advocate for the systemic changes that will enable our clients to achieve their goals and thrive into the future. We provide the supports that enable those we work with to build the confidence and the skills they need to become active and contributing members of the community, and to achieve the dignity and the respect that is the right of every person.

Our Vision

A society which recognises the dignity, equality, human rights and humanity of all people, guided by our values of welcome, respect and empower.

Our Values

Welcome

With warmth, kindness and generosity, we welcome, respect, and empower all those we work with, regardless of age, ability, sex, gender, sexual orientation, faith, race, or social circumstances.

Empower

We provide supports that create opportunities for people to determine and achieve their goals and have their voices heard and acted upon.

Respect

We honour the uniqueness and dignity of each person, upholding their right to be treated equally and valued for their difference.

About The Role

Caseworker / Housing Project Officer

This unique hybrid role combines direct client casework (3 days per week) with housing program coordination and property administration (2 days per week).

Please note: day allocations are subject to change depending on program needs.

The position supports people seeking asylum and refugees to achieve safety, stability and independence through holistic case management and access to secure housing. Working across both functions, the successful candidate will provide client-centred support, advocate for positive outcomes, and contribute to the effective delivery of House of Welcome's transitional housing program.

The role requires strong organisational skills, sound judgement, attention to detail, and a commitment to social justice and the rights of people seeking asylum and refugees.

Next Steps

To submit your application please click 'Apply Now' by the closing date.

A position description is attached.