Digital Growth & Online Manager (E-Commerce)

About OZITO

OZITO Tools are a leader in the Australian and New Zealand hardware market of DIY power & garden tools. Our goal is simple, we want to lead the way when it comes to providing accessible, affordable, quality power and garden tools to help get your DIY jobs done. Australia and New Zealand are nations full of proud and passionate DIY enthusiasts. They are in their homes and gardens, sheds and workshops making improvements and getting the job done with OZITO. They are our DIY heroes. 

 For over 25 years OZITO has proudly helped its customers grow and inspire their love for building, gardening, and creating.

About the Role

We're seeking a Digital Growth & Online Manager to lead and scale our e-commerce business across Australia & New Zealand.

In this role, you will own the digital strategy end-to-end—from driving online revenue growth to optimising customer experience and building a scaleable e-commerce infrastructure.

Key Responsibilities

E-Commerce Strategy & Growth

• Develop and execute a scaleable e-commerce growth strategy

• Drive online revenue and unlock new market opportunities

• Expand key partnerships (retail integrations)

• Capture incremental sales through improved product accessibility

• Lead digital marketing initiatives (search, shopping, display, paid social)

• Own commercial performance including forecasting, budgets, and targets

Infrastructure & Operations

• Build and manage end-to-end e-commerce operations (fulfilment, logistics, returns)

• Ensure integration across webshop, ERP, CRM, and partner systems

• Define KPIs and implement performance tracking and reporting frameworks

Webshop & Content Management

• Manage and optimise webshop performance (range, pricing, content)

• Plan and execute promotions and online campaigns

• Oversee inventory planning and demand forecasting

• Continuously improving conversion and user experience

 Customer Experience & Innovation

• Enhance the full customer journey (pre and post-purchase)

• Implement automation and AI-driven tools

• Use customer insights and data to improve engagement and retention

About You

• Minimum 3 years experience in a similar e-commerce role

• Degree in Business, Marketing, or related field (or equivalent experience) with proven experience in e-commerce, online marketing, and webshop management

• Strong analytical mindset with confidence in data and reporting tools

• Highly organised with the ability to manage multiple brands and projects

• Proven experience with Power BI, Business Central, TYPO3, content management systems, and warehouse systems is required

• Self-driven and resilient team player, comfortable collaborating with international stakeholders and headquarters in Germany

Why Join Us?

• Opportunity to build and scale a modern e-commerce ecosystem

• High impact role with ownership and strategic responsibility

• Collaborative and innovative work environment