Student Services Officer

Student Services Officer

Full-time | Term-time | Continuing Position

St Rita’s College is a dynamic Catholic secondary school for girls in Years 5–12, located in Clayfield, Brisbane. Guided by our Presentation heritage and the motto Virtute non Verbis – Action not Words, we are committed to nurturing confident, compassionate and capable young women who make a meaningful contribution to their communities.

St Rita’s College is seeking a friendly, organised and highly professional Student Services Officer to join our Administration and Front Services team. Regular working hours are Monday - Friday; 7:30am - 3:30pm during the school term.

The Student Services Officer is a key student-facing role and provides a welcoming and efficient first point of contact for students, parents, visitors and staff. The role combines customer service with a broad range of student administration and front-of-house responsibilities.

WHAT YOU’LL BE DOING
In this role, you will:

• Provide a welcoming, professional and responsive first point of contact for students, parents, visitors and staff.

• Manage reception, telephone and email enquiries and directing matters appropriately.

• Support student attendance, sign-in/sign-out, early departures and other student administration.

• Respond appropriately to student needs, including assisting students who are unwell or require support and referring matters to the appropriate staff member.

• Work collaboratively with the Administration and Front Services team to ensure continuity of service and provide assistance during periods of high workload or staff absence.

ABOUT YOU
We are looking for someone who:

• Has experience in administration, customer service, education or a similar student/client-facing environment.

• Has excellent communication and interpersonal skills and enjoys working with young people.

• Is approachable, calm and professional, with a genuine commitment to providing excellent service.

• Has strong organisational skills and attention to detail.

• Can manage competing priorities and use initiative while working within established procedures.

WHAT WE OFFER:

St Rita's College also offers a range of generous benefits for our staff including: 

• Competitive remuneration

• Great work/life balance

• Staff training and development opportunities

• Regular social events & celebrations

• An inspiring and collaborative work environment

For more information, please visit our website.

JOB REQUIREMENTS: 

All staff are required to hold a current Working With Children Check (blue card) before commencing at the College. 

READY TO JOIN THE TEAM? 

All applications are to be submitted to the Principal via Seek and must include:

• A Cover Letter outlining your suitability for the role and addressing the selection criteria below

• A current Resume

In your application, please provide specific examples demonstrating your experience and capability in the following areas:

• Experience providing high-quality reception, customer service and administrative support in a busy environment, with the ability to manage multiple enquiries and priorities while maintaining professional service standards.

• Experience managing and maintaining accurate and confidential records and processing administrative documentation.

• An understanding of, or willingness to develop knowledge of, child protection, duty of care and safeguarding responsibilities relevant to a school environment.

Additional Requirements:

• Provide two professional references (including your most recent employer; landline numbers preferred)

A copy of the position description can be found on the College website. Enquires for this role can be directed to **@stritas.qld.edu.au 

Applications Close: 8:00am, Monday, 31 August 2026.

The College reserves the right to interview, cease advertising, or appoint a suitable candidate prior to closing date for applications.