Paediatric Emergency and Admissions Administrative Manager

Job no: 946508
Work type: Full time
Location: Adelaide CBD
Categories: Administration, Business and Management

Women’s and Children’s Health Network, Paediatric Medicine, North Adelaide 5006
Salary – ASO4, $82,212.00 - $86,180.00 + 12% Superannuation and Salary Sacrifice Benefits
Full Time, Ongoing/Permanent

About WCHN
Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.

What WCHN Can Offer You

Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites).
Support for you and your family via our Employee Assistance Program.
Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.

About the role

The Manager – Paediatric Admissions and Emergency reviews and manages the 24/7 Emergency Department clerical roster to meet service demands, patient care, and rostering requirements. The Manager prepares fair and equitable rosters, supports staff multiskilling, and fosters teamwork across Paediatric Admissions and Emergency Clerical Services. The Manager delivers high-quality customer service, resolves complaints, advocates for patients, promotes consumer feedback, and provides staff training.

Key duties of the role

Resolve difficult enquiries and customer complaints about administrative processes.
Assist in bed coordination activities with Bed Coordination team.
Develop strategies and promote initiatives that streamline the admission process for patients, hospital staff, and clinical staff.
Regularly review the 24/7 clerical roster in the Emergency Department.
Facilitate opportunities for multiskilling of staff to ensure service delivery is always maintained to a high standard.

Skills and Experience

Experience in staff management, leadership, performance development and coordinating services.
Knowledge of the principles of medical record management.
Ability to liaise effective with a variety of staff within a large multidisciplinary team.
Ability to work autonomously and prioritise own workloads as well as monitor the overall service delivery of the unit.
Well-developed interpersonal skills including conflict resolution skills.

Enquiries can be directed to

Amy Simek

Acting Administrative Lead Manager

8161 8395

Amy.Simek@sa.gov.au

Want to learn more about career opportunities at WCHN? Click Here to discover how you can Realise Your Potential and join one of our many teams making a positive difference in the community.

Stay connected with us! Follow WCHN on LinkedIn to keep up to date with new job opportunities and the latest news from across our network — Click Here to join the conversation

To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and the document checklists below:

Immunisation Requirements Checklist
Applicant Documents Checklist

If you would like further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Wednesday 19 August 2026 at 11:55pm

Advertised: 05 Aug 2026 Cen. Australia Standard Time
Applications close: 19 Aug 2026 Cen. Australia Standard Time