Data Center Technical Operations Engineer

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are looking for a Data Center Engineering Operations (DCEO) Engineer with experience in critical facilities management, a result-driven individual with strong technical (electrical/mechanical) understanding and the drive and vision to take our data center engineering operations to the next level. The role will report to the DCEO Manager and be responsible for sustaining availability, cost management, risk assessment and mitigation, review corrective and preventative maintenance of critical infrastructure and metric reporting.

Key responsibilities

• Participate in a 24/7 rotating shift pattern

• Undertake and support management of both routine maintenance and emergency service of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems

• Installation of new rack capacity and provisioning of power/cooling

• On-site management of contractors and vendors, ensuring all work is in accordance with established practices, procedures & local legislation

• Establish performance benchmarks, conduct analyses and prepare reports on all aspects of critical facility infrastructure operations and maintenance

• Generate change management requests & incident management tickets for all facility-related events

• Collaborate with data center IT managers and other business leaders to coordinate day-to-day operations, projects, manage capacity, and optimise plant safety, performance, reliability, sustainability, and efficiency

• Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability

• Assist in the design implementation, commissioning and build-out of new data center facilities

• Lead root cause analysis for operational issues

About you

• 2+ years of relevant work experience in electrical, mechanical, or critical facility operations

• Can work at heights and from ladders

• Can walk on job sites in uneven terrain

• Valid and active driver's licence

• 4+ years of data center engineering or mission critical facilities experience (preferred)

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field (preferred)

• Electrical or mechanical trade certification or Journeyman licence (preferred)

• Knowledge of network design and layout as well as low voltage (copper/fibre) cabling (preferred)

• Experience in vendor/contractor management (preferred)

• Experience in construction or project management (preferred)

About us

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running.