Manager – Licence & Registration Services (Solicitor)

Are you an experienced solicitor and people leader ready to build the future of Licence & Registration Services at CCSG Legal?

Who are we?

Located in the heart of Sydney CBD, we pride ourselves on forging enduring relationships with national and international clients. As a leading business services law firm in Australia, we specialise in offering comprehensive corporate legal services across the areas of commercial litigation, insolvency and insurance law. 

We truly believe in the importance of providing customer excellence for both our customers and clients, living our corporate values of Commitment, Compliance, Service and Greatness. 

We’re a team of high-energy, enthusiastic professionals who believe in delivering excellence for both our customers and clients. We’re a group of like-minded, brilliant individuals who thrive on collaboration, knowledge sharing, and collective success. We work hard to achieve meaningful results, while valuing the importance of balance, flexibility, and supporting one another. 

We operate on a hybrid working model, with up to 2 days working from home. 

Close to public transport: 🚊 Town Hall Station 3 mins | 🚊 Museum Station 5 mins | 🚊 Gadigal Station 2 mins | 🚊Light Rail, Town Hall 3 mins 

The role

CCSG Legal is seeking an experienced and commercially minded Manager – Licence & Registration Services (Solicitor) to lead the continued development and delivery of our Licence & Registration Services function. 

Reporting to the Special Counsel, you will lead the day to day operations of the team, manage performance and service delivery, build strong client relationships and identify opportunities to expand our service offering. 

The role offers an exciting opportunity to shape the future direction of the function by developing new products, improving operational processes and supporting additional revenue generating services.  

You will lead a team comprising a Team Leader and Legal Support Officer/s. 

Responsibilities

Here’s an example of your day to day:

• Leading the development and execution of the Licence & Registration Services strategy.
• Managing the team’s daily operations to ensure service levels, accuracy, productivity and compliance standards are consistently achieved.
• Coaching, mentoring and developing team members through regular feedback, training and performance management.
• Planning and managing team resources to support effective workflow allocation, operational efficiency and client outcomes.
• Personally undertaking licence, registration and information searches requiring legal interpretation and professional judgement.
• Reviewing and interpreting information obtained from courts, government agencies, regulatory authorities and public registers.
• Providing legal guidance and technical expertise to clients, team members and internal stakeholders within the scope of the role.
• Ensuring services are delivered in accordance with relevant legislation, professional obligations, regulatory requirements and company policies.
• Developing and maintaining strong relationships with existing clients and key stakeholders.
• Managing complex client enquiries, escalations and service issues in a responsive and commercially focused manner.
• Conducting client onboarding, training and education sessions where required.
• Monitoring service performance and providing clients with regular reporting on trends, outcomes and service delivery.
• Identifying opportunities to expand the Licence & Registration Services offering through new products, services and revenue streams.
• Evaluating potential services such as caveat lodgements, skip tracing, asset location services, corporate register searches and other complementary legal support services.
• Reviewing and improving operational processes, procedures, systems and quality standards.
• Monitoring team performance, productivity, service levels and key performance indicators.
• Providing weekly operational updates and monthly performance reporting to the Special Counsel.
• Fostering a team culture focused on accountability, professionalism, continuous improvement and client service excellence.

Requirements

Culture fit is key and we value both experience and qualities such as:

• Admission as a Solicitor of the Supreme Court of New South Wales.
• A current unrestricted practising certificate.
• A minimum of five years’ post admission experience.
• Demonstrated experience managing legal, compliance, licensing, registration or information based services.
• Proven experience leading, coaching and developing teams.
• Strong legal research, analytical and problem-solving capabilities.
• Experience interpreting and applying legislation, regulations and legal procedures.
• Strong client and stakeholder relationship management experience.
• Commercial acumen and the ability to identify service development and business growth opportunities.
• Experience improving operational processes and service delivery models.
• Excellent written and verbal communication skills.
• Exceptional attention to detail and commitment to accuracy and quality.
• Strong organisational, planning and time management skills.
• High level professional judgement and decision making capability.
• Proficiency in Microsoft Office and experience using legal practice management or workflow systems.
• A collaborative, accountable and solutions-focused leadership style.

What can we offer you?

• Competitive remuneration and bonus structure 💲
• Hybrid working model – with flexible work from home arrangements 🏠
• Company paid parental leave 👨‍👨‍👦
• Champion of champions program – get recognised and win up to $2500 per year! 💰
• Swag discounts with major leading brands 🛍
• In house coffee machine☕
• Novated Leasing 🚗
• Fortnightly fruit box 🍌
• Various team building events 🗓️
• Years of service bonuses 💰
• Employee assistance program ℹ️
• Development opportunities 📚
• Referral bonus of $1500! 💰
• Yearly Flu Shots 💉

Sound good?

We all think so at CCSG Legal. Click apply now to join our CCSG Legal Fam! 

Please be aware, that we will only be responding to shortlisted candidates. Please note that whilst the closing date is listed as 15 September 2026, applications will be assessed as they are received, with the selection process running concurrently with this advertisement. Final appointment may be made prior to the closing date, so please apply as soon as possible. We are aiming to expand our team and appoint immediately. 

CCSG Legal is an Equal Opportunity Employer and we value diversity and inclusion in the workplace. We seek to recruit, develop and retain the most talented people from diverse cultures, perspectives, skills and experiences within our workforce. All employment will be based on merit, competence, performance and business needs.