Learning Delivery Specialist

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day.  You will feel great satisfaction knowing your talent and hard work has a purpose.
 

As a Learning Delivery Specialist, your role will be to deliver engaging and innovative learning solutions to build capability and support the development of staff across various business units.
 

You will also perform some administration of learning delivery and content, and knowledge management via the learning management system

This will be a full time, permanent position based in the Melbourne office, with work-from-home flexibility (up to 3 days per week) subject to learning program/business needs, performance and approval.
 

YOUR RESPONSIBILITIES

• Deliver engaging training sessions and capability development programs for individuals and groups
• Contribute to the design and testing of learning experiences
• Facilitate technical, process and people skills programs across a range of formats and delivery methods
• Manage learning content, records, and reporting through relevant systems and tools
• Evaluate training effectiveness and provide recommendations for improvement
• Apply adult learning principles to ensure knowledge transfer and skill development
   

ABOUT YOU

• Victorian Workers’ Compensation experience is mandatory, with demonstrated experience working within a Case Management environment.
• Previous exposure to Learning & Development, coaching, mentoring or capability development would be highly regarded.
• Demonstrated ability to deliver engaging learning solutions, across both formal and informal learning environments.
• Strong coaching and facilitation skills, with the ability to develop capability and support the growth of others.
• Strong computer literacy, including proficiency across the Microsoft Office suite.
• Internal applicants: To be eligible for this role, you must have achieved EML Grow Immediate level in full and be actively working towards Advanced level.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

• A diverse and collaborative team culture like no other
• Flexibility to work from home to support work/life balance
• A corporate wellbeing program with discounted health insurance and gym membership
• Generous discounts from over 350 retailers through our RewardsHub program
• Comprehensive learning and development opportunities to help you reach your full potential
• Access to support and counselling services with work or personal matters, through our Employee Assistance Program
• Companywide events to stay connected and celebrate success
• Entitlement to annual company incentive scheme + salary reviews
• Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.