Relationship Manager Brand New Centre Opening Soon Harmony Early Education Graceville

Relationship Manager – Shape the First Impression, Every Day

Harmony Early Education - Graceville Opening Soon

This is an exciting opportunity to join a brand-new centre at Harmony Graceville from the very beginning and help shape the culture, community and family experience from day one.

Are you the kind of person who can brighten someone’s day the moment they walk through the door? Do you love supporting families, creating meaningful connections and keeping a busy service running smoothly?

We are searching for a Relationship Manager who will be the warm first impression, the reassuring voice and the steady support that families depend on every single day.

They are the face of the service, the keeper of relationships and the connector who makes families feel truly seen and welcomed.

Your Impact

As Relationship Manager you will be the person families trust most.

You Will

Welcome every child and family with warmth, professionalism and genuine careBuild strong, lasting relationships that support enrolments, retention and a sense of belongingChampion communication that is clear, respectful and family-focusedSupport families through onboarding, transitions, bookings & daily questionsKeep the front-of-house running smoothly with organisation and confidenceModel Harmony’s values through every interaction

Your presence shapes the tone of the whole service calm, connected, warm and child-centred.

Why you will love working with us

We value the people who hold families together.

That’s Why We Offer

75% off childcare fees15% retention payment above AwardHarmony Academy for training & developmentA compassionate, supportive leadership teamWellbeing initiatives & team events

At Harmony child and cultural safety guide everything we do.

As a Relationship Manager you help create safe, inclusive and welcoming environments where every family feels respected and supported from their very first interaction.

Our Commitment to Child & Cultural Safety

We are dedicated to creating spaces where every child is safe, respected and celebrated.

Through strong processes, ongoing training and open communication we embed child-safe and culturally safe practices in every aspect of our work including the way we welcome and support families.

About The Role

You will thrive here if you enjoy:

Being the welcoming face for children and familiesCreating meaningful daily interactionsSupporting enrolments, tours & onboardingKeeping systems, documentation and accounts organisedWorking closely with the Centre Director and teamBeing the calm, friendly, reliable “go-to” person

About You

You are warm, confident and organised with a natural ability to connect.

You Bring

Experience in customer service, administration / early childhood settingExceptional interpersonal and communication skillsThe ability to multitask and stay steady in a fast-paced environmentA commitment to child and cultural safetyA friendly professional presence that builds immediate trust

You are the person who remembers names, notices details and makes people feel comfortable the second they enter the room.

About Graceville?

Opening in 2026, Harmony Graceville will be a purpose-built centre catering for up to 126 children (birth–5 years). Located at 293 Honour Avenue, the centre will operate 6:30am – 6:30pm, offering a welcoming and inspiring environment for children, families, and educators alike.

Apply now and step into your Harmony leadership pathway.

Learn more at www.harmonylearning.com.au