Operations Manager

About Us

Endotherapeutics is a leading medical devices distributor representing several international manufacturers who provide cutting edge technology in a variety of specialty medical sectors. The company has had a strong reputation since 1999 for providing innovative and niche medical technologies that provided quality of life improving solutions to healthcare professionals. Endotherapeutics improves healthcare by distributing innovative, patient-centric medical technologies accompanied by expert clinical support. Our team brings tenacity, dynamism, drive and determination to every company and brand that we represent. Proudly, we are a certified Great Place to Work!

Be part of our team

At Endotherapeutics we focus on attracting, retaining and developing people who share our passion and commitment to improve quality of life. Our culture focuses on empowerment, continuous improvement and developing leadership capability. We embrace diversity and inclusion and support a culture where individuals of all backgrounds and abilities feel included and confident in bringing their whole selves to work. Our workplace is fun, dynamic and supportive.

The role

The Operations Manager at Endotherapeutics is a key leadership role, reporting directly to the Chief Financial Officer (CFO).

As Endotherapeutics continues its rapid growth, this role is pivotal in keeping operational processes, logistics costs and service levels ahead of that trajectory. You will drive efficiency and scalability across all operational activities while upholding our commitment to exceptional customer service. We are looking for a hands-on Operations Leader with deep supply chain and 3PL expertise and a strong commercial mindset.

Key Responsibilities

Lead operational strategy, drive process efficiency and champion technology and automation (including UiPath, Robotic Process Automation (RPA)) to scale the business without proportional headcount growthManage end-to-end supply chain operations including procurement, inventory, warehousing and the DHL 3PL relationship, with a focus on working capital optimisationProactively reduce freight and logistics costs through competitive tendering and rate benchmarking, while building scalable distribution frameworksEnsure seamless order-to-delivery processes, resolve service issues and monitor key customer success metrics including order accuracy and on-time deliveryMaintain TGA regulatory compliance and the company's ISO 9001-certified QMS, including cold-chain requirements and recall-readinessServe as the operational liaison between internal teams and external partners, providing regular reporting and insights to the CFO and leadership team

About You

5+ years in operations management or supply chain leadership, with a relevant tertiary qualificationProven experience managing 3PL relationships including SLA governance and performance managementDemonstrated ability to lead and develop teams in a high-growth distribution environmentStrong commercial acumen and analytical skills, with the ability to interpret operational and financial dataProficiency in SAP, Salesforce and inventory planning tools such as Netstock; experience with Robotic Process Automation (RPA) platforms (e.g. UiPath) an advantageExcellent communicator with strong interpersonal skills across all levels of an organisationExperience in medical device, pharmaceutical or healthcare distribution is highly desirable

What We Offer

Supportive, positive and inclusive team cultureBrand-new, modern head office in Macquarie ParkOnsite gym facilities to support your health and fitnessEmployee Wellbeing & Assistance ProgramCareer and leadership development opportunitiesWeekly team commensality lunchesBirthday leave to celebrate your special dayAdditional service-based annual leave as your tenure growsCompetitive base salary + superannuationFlexible working arrangements (work from home/hybrid)

If this sounds like you, click apply now! For more information contact our People & Culture team on hr@endotx.com.au.

We are an Equal Employment Opportunity Employer and value diversity. If there are any reasonable adjustments that we can make to assist your application to Endotherapeutics just let us know.

For more insights into our culture, mission, and values, take a look at our careers video: https://www.youtube.com/watch?v=h2HQhVA-7XA