Sales Operations & Commercial Manager

Sales Operations & Commercial Manager

Ready to Shape the Future of Commercial Performance in Complementary Healthcare?
At Integria, we're growing and looking for talented, motivated people who want to grow with us. As a leader in complementary healthcare, we're expanding our reach, strengthening practitioner partnerships and investing in the people who help bring our purpose to life.
If you're a commercially savvy leader who thrives on turning strategy into action, optimising sales performance and driving business improvement, we'd love to hear from you. We also have a range of opportunities across the business, so be sure to check out our other roles and discover where your career could take you.

About Us
Integria Healthcare brings together some of the most trusted names in complementary healthcare, including MediHerb, Eagle and Eagle Clinical, delivering evidence-based complementary medicines, education and practitioner support. Guided by our purpose to inspire people to live better lives naturally, we're committed to supporting practitioners with trusted products, education and expertise that help improve patient outcomes.

About the Role
As Sales Operations & Commercial Manager, you'll play a critical role in enabling sustainable business growth by leading sales operations, commercial performance and strategic planning across Integria's Practitioner channel. Working closely with Sales, Marketing, Finance and Commercial leaders, you'll transform data into actionable insights, optimise sales processes and drive initiatives that improve revenue growth, profitability and sales effectiveness. You'll be responsible for ensuring the sales organisation has the tools, systems, reporting and operational support needed to deliver exceptional results. This is an exciting opportunity for a commercially minded leader who combines strategic thinking with strong analytical capability and a passion for continuous improvement.

What you'll do:

• Lead sales operations and commercial planning initiatives that support business growth and performance.
• Develop and maintain sales reporting, dashboards and insights that enable effective decision-making.
• Identify opportunities to improve sales productivity, operational efficiency and commercial outcomes.
• Partner with Sales, Finance and Marketing teams to support forecasting, budgeting and strategic planning processes.
• Drive CRM effectiveness, sales processes and operational governance across the Practitioner channel.
• Analyse market, customer and performance data to identify trends, opportunities and risks.
• Support the successful execution of key commercial initiatives, product launches and growth programs.
• Lead, coach and develop team members while fostering a culture of accountability, collaboration and continuous improvement.

What you'll bring:

• Proven experience in sales operations, commercial management, business planning or sales enablement roles.
• Strong commercial acumen and experience supporting revenue growth, profitability and performance outcomes.
• Advanced analytical skills with the ability to turn complex data into meaningful business insights.
• Experience working with CRM systems, reporting platforms and sales analytics tools.
• Strong project management and stakeholder engagement capabilities.
• Excellent communication skills with the ability to influence and build credibility across all levels of the business.
• A continuous improvement mindset with a focus on process optimisation and operational excellence.
• Qualifications in Business, Commerce, Finance, Analytics or a related discipline will be highly regarded.

Why you'll love working with us:
We're not just about work - we're about wellbeing, growth, and balance:

• 'MyWellbeing' Program - support for your mental and physical health
• Staff Discounts - generous discounts on our health product range
• Your Birthday Off - because no one should work on their birthday!
• Career Growth Opportunities - grow your career in a business that's growing too.
• Purpose-Led Culture - be part of a team making a meaningful impact through complementary healthcare.

If you're passionate about commercial excellence, enabling high-performing teams and driving business growth, we'd love to hear from you. Join us as we continue to grow and fulfil our purpose to inspire people to live better lives naturally.
Integria is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds to apply.