Quality Analyst

About the Role

We are seeking an experienced Quality Analyst to design and execute test collateral across integration, API, backend, and GUI levels. This role is focused on manual testing — applying strong test process knowledge and technique rather than automation scripting — to ensure changes are verified thoroughly and risk is managed effectively across complex, multi-system environments.

The successful candidate will bring hands-on experience with API testing, integration testing, and modern platform tooling, along with a solid understanding of working within government organisations and their associated processes and governance requirements.

Key Responsibilities

•      Design, develop, and execute test cases, test scripts, and test collateral to verify changes at the integration, API, backend, and GUI levels.

•      Apply appropriate test techniques and processes to ensure comprehensive coverage and risk-based test prioritisation.

•      Conduct API testing using Postman, including request/response validation, data verification, and error handling.

•      Manage test cases, execution, and defects using Tricentis qTest.

•      Support integration testing across multiple interconnected systems and platforms.

•      Contribute to contract testing activities where applicable, ensuring service interfaces meet agreed specifications.

•      Collaborate with development, business analysis, and delivery teams to understand requirements and translate them into effective test coverage.

•      Identify, log, and track defects through to resolution, ensuring clear and accurate documentation.

•      Provide status reporting and quality metrics to project and delivery stakeholders.

•      Work within government processes, standards, and governance frameworks to ensure compliance and audit readiness.

Essential Skills & Experience

•      3+ years' experience in integration testing.

•      Working knowledge of Tricentis qTest.

•      Working knowledge of Postman for API testing.

•      Strong understanding of API testing techniques and approaches.

•      Experience working within government organisations.

•      Experience with AWS, including Lambda.

•      Demonstrated ability to design test collateral covering integration, API, backend, and GUI levels.

•      Strong analytical and problem-solving skills with high attention to detail.

•      Excellent communication skills, with the ability to work collaboratively across technical and non-technical stakeholders.

Desirable Skills & Experience

•      Experience with Tricentis Tosca.

•      Knowledge of contract testing techniques.

•      Experience with Kafka or other streaming platforms.

•      Familiarity with Kong (API gateway) and Akamai.

Additional Requirements

•      Available to commence within 4 weeks.

•      Able to provide creditable, verifiable references.