Office & Sales Administrator (Sales Support Admin)

Overview

This is your chance to join one of Australia's most recognised names in home appliances, electronics and furnishings. Known for working with some of the biggest supplier brands in the world, this business brings together an impressive range of products that people use every day, from leading appliance brands and innovative technology to stylish home solutions. Behind the products is a busy and collaborative team that works closely with customers, suppliers and internal departments to make sure everything runs smoothly. With a strong reputation built on quality, great service and trusted partnerships, this is a brand name that people know and respect. Based in Port Melbourne, you'll be joining a team where your role will have plenty of variety...supporting customers, assisting sales teams, coordinating information and helping keep the day-to-day operations organised. If you enjoy a role where you can use your administration skills, build product knowledge and be involved across different areas of the business, this could be the perfect next step. This role is a great mix of Sales Administration, Office Administration and Customer Service. You'll be the person helping connect customers, suppliers and internal teams, making sure information is accurate, enquiries are followed up and everything stays organised behind the scenes. No two days will look exactly the same. One day you may be preparing sales paperwork and updating systems, the next you may be helping a customer with an enquiry, coordinating with suppliers or assisting the wider office team.

Highlights

• Work with a nationally recognised brand and well-known supplier partners
  
• Permanent, full-time position | Monday-Friday | 8:30am-5:00pm (No weekends!)
  
• $65K + Super + weekly pay + full employee benefits + generous product discounts
  
• Port Melbourne location + FREE onsite parking + easy access to public transport
  
• REAL career progression opportunities with job longevity and stability
• Full training and on-going support provided
  
• Company Christmas/New Year shutdown
  
• Immediate start available
  

Responsibilities

• Provide administration support to various sales teams
  
• Prepare customer paperwork, sales documents and product information
  
• Process and update customer information within internal systems
  
• Respond to customer enquiries via phone and email
  
• Manage shared inboxes and ensure enquiries are followed up
  
• Coordinate customer requests and communicate updates
  
• Liaise with customers, suppliers and internal teams
  
• Assist with order tracking, delivery updates and resolving issues
  
• Maintain accurate records, spreadsheets and sales documentation
  
• Prepare reports and provide general sales support
  
• Build product knowledge to confidently assist customers and colleagues
  
• Provide reception and front-of-house support when required
  
• Assist with office administration including supplies and general coordination
  
• Help maintain templates, documents and internal processes
  
• Support the wider team with day-to-day administrative tasks
  

About YOU

• 1-2 years' experience in Sales Administration, Office Administration, Customer Service Administration, Sales Support or a similar role
  
• Strong attention to detail and the ability to stay organised
  
• Confident communication skills across phone and email
  
• The ability to manage multiple tasks and priorities
  
• A friendly and professional approach when dealing with customers and colleagues
  
• Good computer skills and confidence learning new systems
  
• A willingness to learn and get involved across different areas of the business
  
• Full, unlimited Australian working rights (Australian/New Zealand Citizen, Permanent Resident or unrestricted work visa)
  
• Must currently reside in Melbourne
  

Apply Now

• If this advertisement is live, we are actively recruiting for this position and reviewing applications.
  
• The successful candidate will ideally commence mid-August 2026, depending on availability.
  
• Please note this role is fully onsite in Port Melbourne with no hybrid/work-from-home arrangements. The commencing salary is fixed at $65K + Super, and we kindly ask that you apply only if you are comfortable with the advertised salary and onsite requirements.
  
• Only shortlisted applicants will be contacted.