Surgical Booking Officer (Administration Officer Lvl 3) - Liverpool Hospital - Temp FT

Requisition ID: REQ689801

Employment Type: Temporary Full Time, until December 2027

Remuneration: $1,416.58 - $1,460.72 per week+ 12% Superannuation + Salary Packaging

Location: Liverpool Hospital

Applications close: 06/09/2026

Contact: Jamie Wheeler - Patient Registration / Waitlist Manager - Email on Jamie.Wheeler@health.nsw.gov.au or Call (02) 8738 3856

Please note: A current influenza (flu) vaccination is a mandatory requirement for appointment to this position.

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great

Join a fast-paced and purpose-driven healthcare team where your administrative skills directly support patient care. As a Surgical Booking Officer, you’ll be a vital part of our department—delivering outstanding customer service to patients, carers, and staff while managing elective surgery bookings, medical records, and financial processes with accuracy and empathy.

In this role, you’ll uphold NSW Health privacy standards and embody the SWSLHD Core Values, contributing to a workplace that champions cultural respect, continuous improvement, and professional development. Whether you're coordinating complex schedules, adapting to new systems, or mentoring new team members, your work will help ensure smooth hospital operations and positive patient experiences. If you're ready to bring compassion, efficiency, and excellence to every interaction—this is your opportunity to thrive.

Are You the Right Fit?

An Ideal Candidate Would Demonstrate

Strong attention to detail with highly accurate data entry and ability to manage patient records and waitlist information Effective communicator and active listener, able to work confidently with clinicians, patients and multidisciplinary teams Resilient and adaptable, with the ability to prioritise tasks and problem-solve in a fast-paced, high-pressure environment Sound understanding of medical terminology, patient administration systems and NSW Health waitlist policies

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

Describe your experience working in a hospital frontline or healthcare setting? How have you used your communication skills and medical terminology knowledge to effectively support medical staff and ensure a high standard of patient-focused service?Can you tell us about a time you managed a high-pressure situation involving waitlist management or patient administration systems? How did you apply problem-solving skills, attention to detail, and system knowledge to achieve an accurate and timely outcome?

If you’d like more details, we’re here to help.

Position InformationApplicants will be assessed against the criteria in the Position Description.How to ApplyRead our application guide and tips for improving your application. Diversity, Culture & InclusionWe are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHD-EmploymentHub@health.nsw.gov.auWe value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.Aboriginal WorkforceFor Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?

Financial Perks12% superannuationSalary packaging and novated leasing via Smart SalaryAnnual leave with 17.5% leave loading (for full-time and part-time staff)One extra day off each month for full-time employeesWork-Life BalanceFlexible work options, including hybrid and varied hours (depending on the role)Paid maternity and parental leaveGenerous leave options like long service and carers leaveGrow Your CareerAccess to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.Health & WellbeingDiscounted gym membership through Fitness PassportFree and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)Wellbeing programs that promote mental health, resilience, and balance
Additional Information

Vaccination Requirements All staff must meet NSW Health’s vaccination and screening requirements before starting.Child Safe EmploymentSouth Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.Temporary PositionsFor fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.