IT Service Desk Support Officer

IT Support Officer

Full-Time | Ongoing | Immediate Start

Marist Regional College is a Catholic co-educational secondary college educating over 900 students in Years 7–12. We are seeking an enthusiastic and customer-focused IT Support Officer to join our Information Technology team in a full-time, ongoing position.

This is an exciting opportunity to join a busy ICT team where no two days are the same. You'll work across a broad range of technologies, providing technical support to staff and students while helping to ensure the smooth operation of the College's ICT systems and services.

About the Role

Reporting to the IT Manager, you will play a key role in supporting the College's technology environment by delivering responsive and effective ICT support across the College community.

Key responsibilities include:

• Providing first-level ICT support to staff and students.

• Troubleshooting and resolving hardware, software and network-related issues.

• Installing, configuring and maintaining desktop computers, laptops, mobile devices and peripherals.

• Supporting Microsoft Windows, Microsoft 365 and other College applications.

• Assisting with device deployment, imaging and asset management.

• Supporting classroom technologies, printers and audio-visual equipment.

• Assisting with system maintenance, upgrades and ICT projects.

• Maintaining accurate records and delivering outstanding customer service.

This is a hands-on role that would suit someone who enjoys problem solving, building relationships and providing practical technical support in a dynamic environment.

About You

To be successful in this role you will:

• Have experience providing ICT support in a professional environment.

• Demonstrate excellent troubleshooting and problem-solving skills.

• Be able to communicate effectively with people of varying technical abilities.

• Have a strong customer service focus and enjoy helping others.

• Be well organised, able to prioritise competing tasks and work independently.

• Contribute positively to a collaborative team environment.

• Demonstrate professionalism, discretion and a commitment to confidentiality.

Experience supporting Microsoft Windows environments, Microsoft 365 and common end-user technologies will be highly regarded.

Why Join Marist Regional College?

At Marist Regional College, you'll become part of a welcoming and supportive community where technology plays a vital role in supporting teaching and learning. You'll work alongside an experienced and collaborative team in a role where your contribution genuinely makes a difference to the daily operations of the College.

How to Apply

Applications close midnight, Sunday 13 September 2026.

Applications must be submitted via the Marist Regional College Employment website. Applications submitted through SEEK will not be considered.

To view the Position Description and submit your application, please visit:

https://www.mrc.tas.edu.au/employment

Your application should include:

• A cover letter outlining your suitability for the role.

• A current résumé.

Shortlisted applicants may be contacted prior to the closing date, and Marist Regional College reserves the right to appoint before applications close.

Salary and conditions are in accordance with the Tasmanian Catholic Education Single Enterprise Agreement 2024.

Marist Regional College is committed to safeguarding children and young people and providing a child-safe environment. The successful applicant will be required to satisfy all relevant pre-employment requirements, including Working with Vulnerable People registration and any other registrations or checks applicable to the position.