Retail Manager

Location: GUNGAHLIN, ACT

Salary: Above Award

Job Type: Permanent position | Full time position

• Oversee the recruitment, induction and ongoing training of kitchen and front-of-house staff, prepare rosters and supervise daily performance so that service runs smoothly at all times
• Manage opening and closing procedures and coordinate the flow of service between the kitchen and the counter during busy trading periods
• Decide on the menu range and overall product offering, set appropriate stock levels for fresh produce, spices and packaged ingredients, and establish the standard of service expected across the restaurant
• Serve customers at the counter and in the dining area, talk them through the menu, recommend dishes suited to their tastes and dietary preferences, and assist with takeaway and catering enquiries
• Maintain a safe and hygienic workplace by upholding workplace health and safety requirements together with strict food safety and cleanliness standards
• Establish purchasing arrangements with produce and grocery suppliers, put effective buying and promotional practices in place, and set menu prices that balance value for customers with profitability
• Monitor food quality, portioning and presentation so that every dish leaving the kitchen reflects the standards Jay Bhavani is known for
• Prepare and manage budgets covering food costs, wages and overheads, and review trading results against targets on a regular basis
• Promote the restaurant and its offerings through local advertising, social media activity, community events and seasonal or festival promotions
• Keep accurate records of stock movements, daily takings and supplier invoices, and reconcile sales at the end of each trading day
• Manage online ordering and delivery platform listings, keeping menus, pricing and availability up to date
• Handle customer feedback and resolve any complaints promptly and professionally to protect the restaurant's reputation
• Plan ahead for peak periods, including weekends, public holidays and Indian festival celebrations, adjusting stock, preparation and staffing accordingly
• Liaise with suppliers on ordering schedules and deliveries, and manage wastage and portion control to keep costs in check

Skills and Experience

• A minimum of 1 year of relevant experience in a retail, hospitality or restaurant management role
• An AQF Associate Degree, Advanced Diploma or Diploma

Personal Attributes

• Strong leadership skills with the ability to motivate, guide and develop a team
• Excellent communication and a genuinely customer-focused approach
• Well organised, with the ability to juggle competing priorities in a fast-paced environment
• Sound judgement and practical problem-solving when handling day-to-day challenges
• High attention to detail, particularly around quality, hygiene and record keeping
• A positive, hands-on attitude and a willingness to lead by example
• An appreciation of Indian cuisine and vegetarian cooking will be highly regarded

What We Offer The successful applicant will receive a salary of $75,000 to $80,000 plus superannuation per annum, along with the opportunity to lead a passionate team in a growing, community-focused restaurant. How to Apply If this sounds like you, please submit your resume together with a short cover letter outlining your experience and suitability for the role. We look forward to hearing from you.