Commissionaire

NATURAL TALENT

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. 

CURATING ORIGINALITY TAKES TALENT

W Sydney is now casting for a Commissionaire.  If you are passionate and charismatic, have outstanding communication skills, zealous about creating a memorable and welcoming atmosphere for customers, strive to provide personalized and attentive service that exceeds guests expectations then this exciting role is for you.

JOB SUMMARY

• Warmly greet and welcome guests as they arrive and depart W Sydney
• Open and hold doors for all guests
• Assist guests with luggage and/or direct Wheels Attendant accordingly
• Manage the flow of vehicles, taxis, and valet services at the entrance
• Monitor and report any suspicious or unusual activity to Security or Management
• Provide guests with directions or basic information about the hotel and nearby attractions
• Coordinate with Welcome Desk, Concierge, Wheels and Security to ensure smooth operations
• Maintain a clean, tidy, and safe entrance area including Ground Floor seating area
• Assist with special requests or VIP guests as needed
• Represent W Sydney by demonstrating professionalism, courtesy, and great hospitality at all times
• Promote hotel services and amenities to enhance guest satisfaction and revenue opportunities.
• Uphold confidentiality, discretion, and ethical standards at all times.
• Ensure all guest requests and inquiries are logged and followed up in a timely and professional manner.

BENEFITS 

• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
• The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
• Discounts on food & beverage across all our hotels
• Recognition programs to keep you motivated
• Enjoy your birthday off with birthday leave
• Wellbeing & mindfulness programs to ensure you stay healthy
• Employee Assistance Program
• ‘Great Places to Work’ certified

MI RECOGNITION

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

MI CAREERS SOCIAL MEDIA ACCOUNTS

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CTA TO LEARN MORE

Visit whotels.com/careers to learn more about our workplace culture and career opportunities.

DIVERSITY AND INCLUSION STATEMENT

Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws