Youth Worker

Youth Worker – Residential Care & Emergency Placements

Location: Mt Isa, QLD 

Award: Social, Community, Home Care and Disability Services Industry Award [MA000100]

Classification: Crisis Accommodation Casual – Level 2, Pay Point 1 – 2

Employment Type: Casual

We are growing our Mt Isa team and have several Youth Worker opportunities available.

Pay/Remuneration

Salary: $58.38 – $59.90 per hour (SCHADS Crisis Award, Level 2.1–2.2) plus superannuation, with sleepover shifts attracting a sleepover allowance as per the SCHADS Award. 

FIFO (Fly In, Fly Out) Information

• Roster: 1 week on, 1 week off
• Option to extend to up to 3 weeks on, where operational requirements allow
• Accommodation provided
• Transport from accommodation to the work site provided
• Travel meal allowance provided

Who We’re Looking For

This role suits an experienced Youth Worker who is ready to hit the ground running. You will bring:

• At least 12 months’ experience working with youth
• Experience working with high-risk clients
• Experience within the residential care sector
• An understanding of trauma-informed practice and positive behaviour support frameworks
• Exposure to child safety principles and practice
• Confidence navigating Microsoft 365 and CTARS software

If you’re early in your career but have transferable experience, for example, a relevant qualification combined with hands-on experience from another industry, we’d still love to hear from you.

The Role & What It Requires

Confidence is key. This role requires you to make quick decisions, hold boundaries and stay grounded when things get intense. We need someone who trusts their own judgement and isn’t afraid to lead in the moment.

This is a residential care role based in Mt Isa, working within a structured roster to provide consistent support to young people in care.

Qualities required:

• Genuine passion for supporting young people, paired with optimism and motivation
• Strong organisational skills, with close attention to detail and due diligence
• Clear, transparent communication that puts the young person’s needs first
• A willingness to learn and adapt to each young person’s circumstances
• Resilience and a level head under pressure
• Perseverance and a non-judgemental approach to every young person in care

Day-to-day responsibilities:

• Meeting the daily needs of young people in care while maintaining a clean and safe environment
• Following structured schedules and routines that give young people consistency and stability
• Supporting each young person’s individual goals in collaboration with the wider team
• Completing administrative tasks, including shift logs, incident reports and medication documentation via CTARS
• Working a range of rostered shifts, including mornings, days, afternoons, evenings, sleepovers, weekends and public holidays

Mandatory Requirements

LBIC is committed to the safety and wellbeing of children and young people. All offers of employment are subject to rigorous screening.

• Proof of permanent residency (passport, birth certificate or citizenship certificate) or a valid visa, if applicable
• An active Working with Children (Blue Card), with no negative notice
• Current QLD Open Driver’s Licence
• Current First Aid (HLTAID011) and CPR (HLTAID009) certification
• A National Police Check issued within the last 3 months
• Certificate IV in Child, Youth and Family Intervention, or a similar qualification (completed or currently enrolled)
• Strong written and verbal communication skills, with the ability to build effective working relationships
• Capacity to work well both independently and as part of a team in a fast-paced environment
• Commitment to privacy and confidentiality obligations
• Cultural awareness and respect across diverse backgrounds
• Genuine, demonstrated experience in youth work or residential care; this role is not suited to candidates without a track record in the field
• Strong understanding of child safety plans, with a commitment to always following safety measures and procedures
• Genuine flexibility to work across a variety of different shifts, including days, evenings, sleepovers, weekends and public holidays, with flexibility to adapt to roster adjustments and the ability to accept shifts at short notice
• Ability and willingness to travel to Mt Isa as required for the rostered employment arrangement

How We Support You

We recognise the demands of this work and we’re committed to supporting our staff accordingly.

This includes:

• Genuine support from direct managers who’ve worked the floor themselves
• A structured, family-based workplace with routine built in
• Regular team meetings and supervision
• Post-incident debrief support
• Access to our 24/7 Employee Assistance Program (EAP)
• In-house TCI (Therapeutic Crisis Intervention) training
• Hope and Healing Certificate, Water Safety Certificate and Food Safety Certificate, fully supported as part of onboarding and completed prior to induction
• Effective report writing training
• All training delivered by our own in-house qualified trainers

About Limitless

Limitless Bama Indigenous Corporation was built on a simple belief: every young person deserves safety, stability, genuine support and the opportunity to create their own future. As a proudly First Nations-led and operated organisation, we have been supporting children, young people and communities across North Queensland since 2020.

Guided by our values of Faith, Family and Future, we deliver culturally informed, trauma-responsive services that place relationships, belonging and long-term outcomes at the centre of everything we do.

As a First Nations owned and led organisation, we strongly encourage Aboriginal and Torres Strait Islander people to apply. Special measures provisions under Queensland anti-discrimination law support our commitment to Indigenous employment and leadership.

LBIC Program Overview

Our Residential Care and Emergency Placement programs support children and young people who require immediate, high-level care, often following trauma, crisis or complex risk. We provide stable, closely supervised environments where safety is the foundation, underpinned by robust child safety plans, structured routines and consistent, trauma-informed support.

Our staff are trained to respond to high-risk behaviours with care, consistency and clear boundaries, helping young people build the trust and stability they need to move forward. Every placement is guided by an individualised approach to risk management and case planning, ensuring each young person’s specific needs and safety requirements are met.

Recruitment Process

Applications will be reviewed as they’re received, and shortlisted candidates will be contacted directly.

Next Step

Apply with a cover letter and CV that speaks to your experience with youth and/or residential care. We want to know what you’ve done, not just what you’re qualified to do.

Questions? Reach out to recruitment@lbic.org.au for more information.