People Solutions Advisor

Why The Y?

The Y NSW is a purpose-driven organisation committed to helping young people thrive. As part of the global YMCA movement, we deliver youth programs, children's services, recreation, and community initiatives that positively impact lives every day.

Every employment contract, onboarding experience, system update, and employee interaction helps support the people who deliver life-changing programs for children, young people, and communities across NSW.

Our values guide everything we do:

Safe – We create the safest spaces

Connect – We are better together

Thrive – We bring our best

About the role

As our People Solutions Advisor, you'll be the engine room of the People & Culture team.

You'll play a key role in delivering a reliable, responsive, and people-focused HR service by managing employee lifecycle processes, supporting HR systems, maintaining accurate data, coordinating onboarding, and helping employees and leaders navigate People Solutions processes.

• Manage employee lifecycle transactions, including onboarding, transfers, promotions and departures.
• Prepare employment contracts, variation letters and HR documentation.
• Become a go-to expert for SuccessFactors processes and employee records.
• Support workforce reporting, audits and data quality initiatives.
• Partner with Payroll and HR Systems to ensure employee changes are processed accurately and on time.
• Improve templates, resources and self-service tools that make life easier for employees and leaders.
• Contribute to people projects, culture initiatives, recognition programs and employee experience improvements.

Why you will love this role

This isn't a "sit quietly and process paperwork" job.

It's a chance to:

• Build a strong foundation to propel your career in People & Culture.
• Develop expertise in HR systems, workforce data and employee experience.
• Learn how a large, purpose-driven organisation operates.
• Work with leaders across the business.
• See the direct impact your work has on employees every day.
• Bring ideas forward and help improve how HR services are delivered.

If you're motivated by growth, learning, collaboration and making things better, you'll thrive here.

About you

You'll be successful if you're someone who:

• Loves being organised and detail oriented.
• Takes pride in delivering accurate, high-quality work.
• Enjoys helping people and solving problems.
• Learns new systems quickly and confidently.
• Communicates clearly and professionally.
• Can juggle multiple priorities while staying calm under pressure.
• Is motivated by purpose, impact and continuous improvement.

Ideally, you'll bring:

• Experience in HR administration, HR coordination, payroll administration or employee lifecycle support.
• Experience using Enterprise HR systems and confident with technology in general
• Strong customer service and stakeholder management skills.
• Experience maintaining employee records and preparing employment documentation.
• Relevant qualifications in Human Resources, Business Administration or a related discipline (desirable).

Ready to make your mark?

If you're an emerging HR professional who wants to build a meaningful career, develop sought-after People & Culture skills, and work for an organisation that genuinely changes lives—we'd love to hear from you.

To submit your application, please click ‘Apply Now’ by the closing date.

Apply today and help create exceptional employee experiences that empower our people to inspire the next generation.