Medical Receptionist

Join our supportive team at MED1 Clinic Kilmore as a Medical Receptionist, combining front-of-house service with light clinical room-support duties. This role is perfect for someone organised, friendly, and passionate about creating a great experience for patients and doctors.

About the Role

You’ll be the welcoming face of our clinic, ensuring smooth patient flow, excellent customer service, and well-prepared consultation rooms. No clinical procedures are required — just strong organisation, attention to detail, and a willingness to help.

Key Responsibilities Front-of-House

• Greet patients and manage check-ins, appointments, payments and enquiries.
• Handle calls, emails, Medicare claims and general reception duties.
• Maintain a calm, clean and professional reception area.

Administration

• Keep office supplies topped up (paper, staplers, sticky tape, printer ink).
• Scan, file, and manage patient documents with accuracy.
• Assist with recalls, reminders, data entry and patient follow-ups.

Consult Room Setup (Non-Clinical Support)

Prepare doctors’ rooms at the start and end of each day by ensuring:

• Gloves, sample containers, tongue depressors and basic consumables are stocked.
• Equipment is available and in working order (stethoscope, otoscope, ophthalmoscope, oximeter).
• Lights, blinds, bed paper, printer, and computer are ready for use.
• General, recycling and doctor’s bins are correctly placed and emptied when required.

What We’re Looking For

• Warm, professional communicator with excellent customer service skills.
• Highly organised and able to multitask in a busy environment.
• Comfortable using computers, phones, and office equipment.
• A team player who enjoys supporting doctors, nurses and patients.

Why Join MED1 Clinic Kilmore?

• Positive and supportive team culture
• Opportunity to learn and grow in a medical environment
• Modern clinic facilities
• Stable hours and long-term employment potential

Pay: $30.00 – $35.00 per hour

Application Question(s):

• Have you had experience using Best Practice Software?
• Have you had experience working as a medical receptionist and if so how many years?
• How many days in the week are you available to work?

Work Location: In person