Medical Receptionist

Are you a compassionate, friendly, self-motivated individual who thrives in a dynamic and engaging environment?  

We are seeking a highly experienced Part-Time Medical Reception Superstar to join our integrative health team, working collaboratively alongside a dedicated team of GPs and allied health practitioners. 

About Us:

We are a new Integrative medical health clinic in Mount Lawley specialising in holistic medicine alongside allied and complimentary health practitioners. Our mission is to provide the best of whole person holistic care that acknowledges patients’ sovereignty, empowering our patients to claim back their health in all areas. 

Role Details:
Working closely with the integrative doctors and other complimentary health practitioners, your role will be to support all aspects of the day-to-day running of the clinic and deliver superior customer service and care.

Location: 

We have a newly renovated federation character premises, within walking distance from the Mount Lawley train station. Includes rear-of-building parking for employees.

Key Responsibilities:

 Client Care: Schedule appointments, process payments, welcoming patients and ensuring they feel supported and informed throughout their journey.

Communication: Handle client inquiries, inform patients of fees associated with consultations and liaise with practitioners to ensure seamless service and safe and timely collaboration of patient care

Privacy: Manage confidential information with a high level of professionalism

Reception Duties: Maintain a well organised, clean and efficient reception area, projecting a professional demeanour.

Technology: Manage platforms including Best Practice and AutoMed.

What We’re Looking For:

- Previous Experience in medical practice or allied health reception is essential.

-Initiative and confidence in managing tasks independently.

- Ability to handle stressful situations with poise and professionalism

- Dynamic, adaptable, and able to handle a fast-paced environment with ease.

- Engaging and approachable, with a genuine passion for client care.

- Strong written and verbal communication skills.

- Tech-savvy, with proficiency in using with Microsoft office, electronic medical records and managing financial transactions.

- A strong customer service culture and experience is highly desirable.