Team Liaison Officer (Men's RWC 2027)

Closing date for applications is 9th August 2026

Casual Contract - various start dates 

Location: Within Australia.

The Rugby World Cup Australia (RWCA) is proud to deliver one of the world’s most iconic sporting events — the Rugby World Cup 2027 (Men’s). More than a tournament, it’s a celebration of Rugby’s spirit, Australia’s culture, and the power of sport to unite and inspire communities around the world.

Be at the heart of Rugby World Cup 2027 and play a pivotal role in supporting the world’s best rugby teams on their tournament journey across Australia.

Rugby World Cup Australia is seeking experienced Team Liaison Officers (TLOs) to play a critical role in supporting participating nations throughout Rugby World Cup 2027. Acting as the trusted link between an assigned team and the Team Services department, you will help deliver a seamless, world-class tournament experience both on and off the field. From coordinating travel, accommodation and training operations to providing day to day logistical support, this is a unique opportunity to work alongside elite international teams at one of the world’s premier sporting events.

This is a dynamic, fast-paced position that requires exceptional relationship-building skills, adaptability and a passion for high-performance sport. TLOs will travel with their assigned team throughout the tournament, live within the team environment, and provide hands-on support across a broad range of operational and logistical activities. If you thrive under pressure, enjoy solving complex challenges, and are committed to delivering outstanding service, this is a rare opportunity to contribute to the success of Rugby World Cup 2027 and create unforgettable experiences for teams competing on the global stage.

Successful applicants must be available from 20 September 2027 to 15 November 2027, with employment commencing from their assigned Team’s Official Arrival Date and concluding when that Team exits the tournament. TLOs are required to attend all virtual training sessions from March 2027, as well as a mandatory two day in person Team Officials workshop in Sydney in August 2027.

Key responsibilities include but are not limited to:

• Act as the primary liaison between the Team Manager and the Rugby World Cup 2027 Team Services team, ensuring effective communication and support throughout the tournament.
• Coordinate and manage team operational requirements, including travel, accommodation, catering, training schedules, transport, and team base arrangements.
• Support team arrivals, departures, and movements, including baggage, equipment logistics, and travel between match cities.
• Build strong working relationships with Team Services Management and tournament stakeholders, providing regular updates on team activities, issues, and operational requirements.
• Deliver day-to-day team support services, ensuring a seamless experience for players and management both on and off the field.
• Work closely with Team Security Advisors and other functional areas to support the safe, secure, and effective delivery of all team-related activities.
• Assist with match day operations, ensuring tournament timelines, protocols, and team requirements are met.
• Coordinate support for media commitments, community engagement activities, official functions, and team leisure activities as required.
• Complete reporting, financial reconciliation, and administrative responsibilities, including post-event reporting and issue escalation where required.
• Travel and reside with the assigned team throughout their tournament campaign, providing flexible, hands-on support in a high-performance environment and administrative tasks while contributing to the overall success of the Team's Rugby World Cup 2027 campaign.

Qualifications & Experience

• Previous experience as a Team Liaison Officer, Team Operations Coordinator or in a similar support role within an international sporting environment.
• Strong understanding of high-performance sport and the unique operational requirements of elite athletes and team management.
• Knowledge of the Australian sporting landscape and the ability to effectively engage with a broad range of stakeholders.
• Exceptional interpersonal and communication skills, with the ability to quickly build trusted relationships across diverse cultures and backgrounds.
• Proven ability to anticipate team needs, solve problems proactively, and deliver exceptional service in a fast-paced environment.
• Flexible, adaptable, and calm under pressure, with the ability to manage competing priorities and changing circumstances.
• High levels of professionalism, discretion, and diplomacy when handling confidential information and sensitive stakeholder interactions.
• Hold a valid Driver Licence (Class C or LR) and be confident driving team fleet vehicles, including SUVs and people movers, across tournament host cities.
• Physically capable of undertaking operational tasks, including equipment handling, baggage movements, and other hands-on support activities.
• Fluent in English, with additional language skills (particularly French, Spanish, or Japanese) highly regarded; National Police Check, Working with Children Check (or ability to obtain), and access to a personal mobile phone and laptop are required.
• Able to commit to travel with days away from home and work evenings/weekends as required.

What are the benefits of the opportunity?

• You will be part of a global sporting event and contribute directly to the delivery of Rugby World Cup 2027, one of the world's most prestigious sporting tournaments.
• Work alongside elite international teams, gaining unique behind-the-scenes experience in a high-performance sporting environment.
• Travel across Australia and experience the excitement of the tournament firsthand as you accompany your assigned team to match venues and host cities.
• Grow your professional network by collaborating with international team officials, tournament organisers, and key stakeholders from across the sporting industry.
• Create unforgettable memories and make a lasting impact, playing a vital role in ensuring teams have an exceptional tournament experience.

Australia’s hosting of Rugby World Cup is a once-in-a-generation opportunity to grow the game, celebrate our people and culture, and deliver lasting social and economic impact. At the heart of our mission is diversity, inclusion and legacy ensuring Rugby’s growth benefits all and inspires a new generation of players, fans, and communities. Join us in shaping an unforgettable celebration of Rugby, culture and community.

How to apply:

Please submit your CV (maximum 3 pages) outlining your suitability based on the requirements for the role and completing all questions via the APPLY NOW link. Only suitable candidates will be contacted.

In setting expectations, there will be a 1 round interview process along with mandatory background checks for the successful candidates.

All applicants need to be able to obtain their own unlimited working rights in Australia.

We do not accept unsolicited CVs from recruitment agencies and no fees will be payable. 

Rugby World Cup Australia is committed to building a diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality and inclusion and welcome applications from all individuals, regardless of their background and are happy to provide reasonable accommodations during the recruitment process. We strive to be a diverse and inclusive workplace, which reflects the global sport we want to be and where everyone can be themselves and feel they belong.