Lead Intake and Assessment Practitioner

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental health challenges and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for almost 50 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the service

headspace in partnership with Mind aims to promote and facilitate improvements in the mental health, social wellbeing and economic participation of young people aged 12-25 years residing in the North-Eastern suburbs. Services in this space are delivered across four core streams - physical and sexual health, mental health, alcohol and other drug (AOD) service and work and study to improve access for young people to mental health programs.

About the role

We are seeking a motivated and proactive Lead Intake and Assessment Practitioner for a full-time permanent position, based in Box Hill. In this role, you will engage with young people aged 12-25, providing intake, screening, assessment, referral, brief interventions, and coordinated care for those who self-refer or are referred to headspace Box Hill.

Key responsibilities

• Conduct comprehensive strengths-based intake screening and assessment of need with young people to identify and respond to the presenting issues and concerns.
• Undertake thorough and effective risk assessment of young people.
• Purposefully engage with young people and their families using evidence-based counselling principles, practices and techniques.
• Support family, friends, and carer roles through understanding their concerns and the provision of information, education, and referrals.
• Make linkages and build relationships and referral pathways to maintain or create a range of local supports for young people.

What you’ll bring

• Tertiary degree qualifications in Allied Health (Occupational Therapy, Social Worker, Psychology or Psychiatric Nursing) or other health-related field.
• Social Work qualifications require eligibility for AASW membership and desirable Mental Health accreditation.
• Current AHPRA registration highly regarded.
• Demonstrated skills in working with young people and/or adults and families with mental health and/or contextual challenges including family violence, poverty, homelessness, drug and alcohol, protective issues.
• Experience undertaking intake and screening activities, including comprehensive bio-psycho-social assessment to determine client needs, and to assist clients to access appropriate services.
• Experience conducting risk assessments, including suicide, self-harm, AOD use and violence risk, and develop action plans to mitigate these risks.
• Capacity to collaborate with the Clinical Lead and Service Manager to develop an understanding of the community services sector and ability to build strong relationships with service providers, agencies, and key stakeholders.
• Mandarin, Cantonese and/or other Asian language skills highly regarded.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading, and Monthly Accumulated Day off (Full time employees).
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.

Interested?

To apply visit Mind Careers - reference number 500352. Online applications must be submitted by 11pm Monday 14 September 2026. Please contact the person below for more information.

Amanda Toyer – Clinical Lead
************@mindaustralia.org.au

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at **@mindaustralia.org.au

Position Description

 PD Lead Intake Assessment Practitioner (Headspace Box Hill ) 20260804.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check and NDIS Workers Screening Check.