Account Manager

About Us

H-E Parts International Crushing Solutions Pty Ltd is a major supplier of crushing equipment, spare parts and wear products, remanufactured components and consumables to the global mining, quarrying and heavy construction industries throughout Australia, Asia, Africa and the Middle East. A division of the H-E Parts International Group and part of Hitachi Construction Machinery Co. Ltd, we have branches in WA and Queensland.

The Opportunity

We are currently seeking an experienced, commercially focused Account Manager to join our Crushing Solutions team in Wattleup, WA.

This permanent, full-time role will manage and grow a portfolio of new and existing customers across the mining and quarrying industries. You will develop targeted sales strategies, promote the full range of H-E Parts products and services, and identify opportunities that deliver sustainable revenue and profitability.

This is a hands-on, customer-facing opportunity for someone who combines strong commercial capability with technical knowledge, enjoys building long-term relationships and is comfortable travelling regularly to customer sites.

Duties & Responsibilities

Reporting to the National Sales Manager, your main responsibilities will include:

• Developing and implementing sales strategies for allocated customers and regions to achieve budget, KPI, revenue and profitability targets.

• Building strong relationships with new and existing customers, conducting regular site visits and identifying opportunities to grow H-E Parts' share of business.

• Providing technical and commercial support, preparing accurate and competitive quotes and tenders, and clearly communicating pricing and delivery timeframes.

• Maintaining a detailed understanding of customer sites, equipment and operational requirements to promote relevant H-E Parts products and services.

• Preparing sales budgets, monitoring performance and providing timely monthly reports, trip reports and market intelligence.

• Maintaining accurate customer and sales activity records in Salesforce and working closely with internal teams to deliver a high standard of customer service.

• Regional travel to the Goldfields will be required, roughly once a month.

About You

To be considered for this position, you will ideally have:

• Proven success in sales and account management within the mining, quarrying, fixed plant or a related heavy industry environment.

• An engineering or trade qualification in a mining-related discipline, or strong equivalent industry experience and technical knowledge.

• Established relationships with key decision-makers in the mining or quarrying sector would be highly regarded.

• Strong commercial acumen, with experience preparing budgets, monitoring sales performance and producing detailed quotes and tenders.

• Well-developed presentation, negotiation and communication skills, with the confidence to engage senior decision-makers.

• Strong analytical, problem-solving, organisational and time-management skills, together with a proactive and adaptable approach.

• Competence in Microsoft Office and CRM or ERP systems; experience with Salesforce and Pronto would be advantageous. You must also be willing to travel regularly, sometimes at short notice.

Benefits

• Competitive salary

• Full-time, permanent position

• Varied role with regular customer and site engagement

• Anniversary day - a paid day off during the month of your anniversary with H-E Parts!

• Annual free flu vaccinations

• Long-term job security and the potential for career advancement

• Internal training and opportunities for upskilling

• Free and confidential access to our Employee Assistance Program

• Internal referral program - receive a potential incentive of up to $2,000.00 when you refer a friend

If this role sounds like it would be a good fit for you, H-E Parts would love to hear from you!