Team Leader, Investigations

We are currently looking for a Team Leader to join our Investigations team. This is a full-time permanent role (35 hours per week) with a hybrid working model, located in Martin Place in the heart of Sydney's CBD.

About the team

The Professional Standards Division (PSD) of the Legal Regulation Department investigates complaints about solicitors and unqualified persons which are referred to it by the Legal Services Commissioner or made by the Professional Conduct Committee or the Director of the Department under the delegated power.  In addition to its investigatory role, the Department has a litigation section conducting matters in the Tribunal. The Department also provides services and assistance to members by provision of general advice, ethics advice, costs and regulatory assistance and it has an educational role.

About the role

The Team Leader, Investigations will supervise a small legal team charged with the investigation and resolution of complaints against solicitors under Chapters 3 and 5 of the Legal Profession Uniform Law 2015 NSW including reporting to the Professional Conduct Committee.

What you'll be doing

• Lead a team of investigators (which reports to the Professional Conduct Committee) as it manages and resolves complaints under the Legal Profession uniform Law, including:
  • advising and assisting team members on the management of individual matters;
  • managing overall team and individual practice resources;
  • reviewing and monitoring team functions and responsibilities including performance appraisals of team members; and
  • active case and practice management.
• Expeditious analysis and investigation of disclosures by and complaints against solicitors including drafting relevant notices.
• Examination, investigation, research, report and make recommendations on disclosures and complaints.
• Obtaining and collecting of evidence to support any prosecution or advice given by Litigation section as necessary.
• Liaison with complainants, solicitors, Professional Conduct Committee, Council, Legal Services Commissioner and his staff.
• Active involvement in the Department including legislative and legal development.
• Active case and practice management.
• Assist with the management of the Delegations Register.
• Assist in creating and managing systems for reporting to OLSC.

About you

• Legal Qualifications with extensive relevant legal experience.
• Admission as a lawyer and holding or eligible to hold a practising certificate.
• Supervisory experience will be highly regarded.
• Sound knowledge of the Legal Profession Uniform Law (NSW) and related legislation.
• Good grasp of solicitor’s accounting practice.
• Proven ability to use clear, concise language in correspondence and reports.
• Ability to plan and organise self and others to ensure the completion of tasks and to manage and support others to succeed in their roles.
• Ability to structure, engage and present information clearly.
• Demonstrated ability with regard to computer skills, including MS Office.
• Demonstrated willingness and determination to set clear goals.
• Regulates own behaviour, comprehends organisational structure and culture and acts appropriately in the execution of duties.
• Ability to use information, knowledge and experience to analyse and form judgements.
• Behaves in an honest and trustworthy manner, treats others fairly and is open about one’s own misjudgements and any conflicts of interest which may be present.
• Displays a commitment to quality client service, values the supplying of accurate and timely information and relates to people from diverse backgrounds.

To apply

The Law Society of New South Wales is committed to building and maintaining a respectful and inclusive workplace, appointing the best person for the role and supporting diversity. 

Applications must contain a CV and cover letter that outlines your key experience and motivations for this role.