F and B Attendant

About Us:

We create extraordinary experiences. We create memories, we take care of our shared heritage. This means careers where we have to innovate and always push for better, and where your perspective is always valued. This is a world where we bring together our love for the natural environment and our care for one another to make a real difference. This is a world where you'll discover something new, every day.

You'll discover hospitality that goes beyond expectations. You'll be providing high quality experiences, but in a family focused, balanced working environment. Permanent roles with opportunities to learn and develop, no nights, limited weekends and a beautiful location all with an organisation that puts people first, and where you get to make a difference.

The Role:

We are seeking passionate and skilled Food & Beverage Attendants to join our Functions Team at our Springvale location. In this role, you will ensure smooth operations for all functions, providing exceptional customer service, and maintaining high standards of quality and presentation during events and functions.
Other responsibilities include:

• Welcome and greet guests at functions and events, ensuring a warm and professional atmosphere.
• Serve food and beverages, ensuring all food safety and hygiene standards are upheld at all times.
• Work efficiently in a fast-paced environment while maintaining attention to detail.
• Set up and pack down function spaces, ensuring they are clean, presentable, and well-stocked.
• Assist with the seamless execution of functions, including memorials, and corporate events.
• Address guest queries and provide detailed information on menu items.
• Follow responsible service of alcohol (RSA) guidelines and check IDs when required.
• Report any maintenance or safety concerns to the Team Leader.
• Assist with back-of-house duties, when required.
• Provide support to Café when required.

We have multiple casual roles available, offering flexibility to suit your lifestyle. This is a fantastic opportunity to work within a supportive team while making a meaningful impact on our community.

Your Profile:

• Previous experience in hospitality, café, or function service is highly regarded.
• Strong customer service skills with the ability to engage positively with guests and stakeholders.
• Ability to work effectively both independently and as part of a team.
• Barista skills and experience in food and beverage preparation preferred.
• Strong attention to detail and ability to work efficiently in a fast-paced environment.
• Food Handling certifications or proven knowledge of food safety and hygiene standards.
• Responsible Service of Alcohol (RSA) certification (or willingness to obtain).
• Willingness to assist with both front-of-house and back-of-house duties as required.
• Availability to work flexible hours, including weekends, as needed.
• A proactive approach to problem-solving and the ability to handle customer inquiries and concerns professionally.

What's on Offer:

We offer a fulfilling career with exceptional personal and professional growth opportunities, along with a comprehensive range of benefits:

• Employee Health, Wellbeing and Assistance Programs including complimentary onsite physio services.
• Immediate access to unpaid parental leave and a short waiting period of only three months for paid parental leave, applicable to both full-time and part-time employees.
• Discounts available at our employee café and onsite florists.

SMCT is an equal opportunity employer, a Diversity Council Australia Member and is proudly endorsed by WORK180 in our ongoing commitment to raising workplace standards for all.

We care for our colleagues and the community we serve. To protect one another it is a requirement that all successful candidates complete background checks.

If you have any access requirements which restrict you from fully participating in our recruitment process, please contact recruitment@smct.org.au so that we can discuss necessary adjustments.