Storage Facility Manager

About the role:

Wilson Storage offers secure self-storage, packaging, office, and training space solutions throughout Victoria, New South Wales, and Tasmania. Our exceptional customer service and state-of-the-art facilities distinguish us in the industry.

We are seeking a highly motivated individual to join our rapidly expanding self-storage portfolio. We have an opening for a Facility Manager working Full Time across several of our Melbourne Metro Facilities (inner Melbourne and Eastern Suburbs).

Key Duties include:

• Driving sales performance
• Delivering excellence in customer service
• Effective management of Facilities including Business Hub services
• Maintaining high quality presentation standards
Skills and requirements:
• Customer service, sales, retail / bulky goods industry, logistics, small business experience (beneficial)
• Strong communication skills (written & verbal)
• Polite manner, friendly and confidence with face-to-face customer service
• Comfortable working with KPIs and are results-driven
• Professional presentation, work ethic and behaviour
• Well organised & use of initiative
• Competent in general computer skills

About you:

Suitable candidates will have experience in some areas of sales and customer service, retail bulky goods, small business and logistics; strong communication skills with history of positive customer repour; proven organisational, system, administration skills and the ability to work both cooperatively within a team and autonomously as required.

What is in it for you:

• By joining this team, you will become part of a positive workplace culture, and with continuous expansion, there are opportunities for future advancement.
• Extensive on-site training covering all facets of the business and industry will be provided.
• An attractive salary and incentives will be provided to those successful candidates.